• Receives incoming telephone calls/inquiry and give general information to the clients.
• Responsible in the appointment/calendar system of the wedding organizers.
• Alert the wedding organizers, new appointment meetings and cancellations.
• Assists and attends in meeting clients requirements and satisfaction
• Assisting the wedding organizers in their daily agendas
• Receives payment and prepares receipt from time to time
• Supervise and guide the team when needed.
• Preparing clients quotations and contract.
• Securing client’s signatures and collecting payments as required.
• Reporting directly to the wedding organizers for every update on each event.
• Relay directives, instructions and assignment to other staff.
• Updating the event files
• Prepare weekly report for the auditor.
• Collect final payments to the client

• Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.
• Handles administrative work in absence of the human resource officer such as attendance, leaves, insurance and government online application (DHA & Ednrd) related matter when needed.
• Prepare confidential and sensitive documents.
• Determine matters of top priority and handle accordingly.
• Relay directives, instructions and assignment to other staff.
• Maintain hard copy and electronic filing system.
• Alert the managing director’s new appointment meetings and cancellations.
• Plan and organize company events if any.

*HR Assistant
• Assist with day to day operations of the HR functions and duties.
• Provides clerical and administrative support to HR manager.
• Compiling and Update employee’s record.
• Applying from employees visas such as (new, renewal and cancellation of visas).

*Customer Services Officer
• Prepares and submit monthly report with regards to client’s monthly performance, non- renewals.
• Assigned to handle the company’s Navision software/IT system for customer care division in general.
• Work with customer care manager to ensure that proper customer service is being delivered to clients.
• Responds to client’s request, answers inquiry and address complaints and concerns to the person in-charge.
• Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
• Responsible in training junior team member on how to handle smoothly daily routine and introduce to them the current system (Navision) in all aspects.
• Supervise and guide the team when needed.
• Manage the appointment/calendar system from time to time.

*Receptionist
• Receives incoming telephone calls/inquiry and discuss to prospect/new clients the diversity of programs available
• Responsible in the appointment/calendar system of the dieticians daily & by rotations
• Assists and attends in meeting customer’s requirements and satisfaction
• Receives complaints from clients and directly report to the officer in-charge
• Receives payment and prepares receipt from time to time
• Prepares LPO if needed
• Inventory management and filing system

• Independently composing correspondence and business letters, memorandum.
• Sending and requesting quotations
• Responsible for daily circulation of letters thru emails and hardcopy distribution.
• Prepare confidential and sensitive documents.
• Relay directives, instructions and assignment to other staff.
• Schedule meetings and arrange conference rooms.
• Dealing with the clients.
• Computing and arranging salary and making WPS.
• In charge of Petty cash.
• Making and sending LPO’S and invoice.
• Other duties as assigned and requested

MAJOR IN ENTREPRENEURSHIP