AGYINGI CYNTHIA ANSOH
(971) 0553959134
cynthiaansohofang@gmail.com
May 2, 2019
Dear Hiring Manager,
I would like to introduce myself as a candidate for the Administration/Front Desk/Secretary position at your company. With my education and work experience, I am confident in my ability to deliver.
At my previous role at G.B.H.S BAMENDANKWE, I provided secretarial and administrative services for an education company. I effectively performed tasks such as admission, invoicing, client intake, paperwork, filing, managing all incoming calls, scheduling events, answering parents, students and teachers’ queries, preparing reports, scanning, typing, printing photocopying, and ordering supplies. I am well-versed in equipment rental jargon, and I have an in-depth understanding of the business.
My education from University was in Economics and management where I specialized in Administration and management. I also have a Diploma in Office secretary ship. I have always worked as a secretary since my childhood in small organizations.. I have equally work in the bank as a receptionist where I gained diverse skills.
Thank you for your time and consideration. I look forward to learning more about your company and its clients. I am confident in my ability to perform as Secretary because of my longstanding history with administrative work in G.B.H.S BAMENDANKWE and my education.

Sincerely,
AGYINGI CYNTHIA ANSOH

Curriculum Vitae

AGYINGI CYNTHIA ANSOH

Dubai [U.A.E]
Mobile – 0553959134
:cynthiaansohofang@gmail.com
 SECRETARY/CUSTOMER CARE SERVICES/ADMIN ASSISTANT

CAREER OBJECTIVE
To achieve a high level profile of a secretarial position that utilizes skills and experience gained supporting high-level executives, experience providing administrative support, and experience in finance, human resources, computer operations and office management.

EDUCATIONAL QUALIFICATION
CERTIFICATES/DIPLOMA SCHOOL/INSTITUTION TIME FRAME LOCATION
Bachelor of Science Degree University of Yaoundé II SOA 2007 - 20012 CAMEROON
National Diploma in Office Secretary ship Ministry of Employment and Vocational Training 2013 - 2014 CAMEROON
G.C.E Advanced Level Government High School NJIKWA 2004 – 2006 CAMEROON
EXPERIENCE

1. Bilingual Administrative Secretary at Government Bilingual High School BAMENDANKWE [CAMEROON] [19/01/2015 – 26/02/2019] 4years
• Receive, treat and forward Incoming and outgoing correspondences.
• Filing of documents and mails after they are treated, type, print and photocopy common exams as well as official exams.
• Reception duties, coordinating meetings, administrative support of the team.
• Communicate with the service provider, suppliers, contracts renewals and follow-up.
• Prepared beginning of year reports, terminal and yearly calendar of activities, end of year reports, and report on the enrolments of the school forwarded to the Regional and Divisional Delegations.
• Ensured that the Administrators carryout their assigned task as on the calendar of activities for the smooth running of the school.
• Prepare monthly motivation for the support staff, prepare the rules and regulations of the school, determine who gain asses to the principal, handle variety of office activities of the school
• Schedule appointments for the principal, Teach Economics in the first circle.
• Work above closing hours when there is much work to do and if the principal is not closed for the day I too will not except on permission,
• Pull activities to make work go when others are failing in their responsibilities.
• Print and photocopy scripts or questions for all the exams of the school etc.
2. CUSTOMER CARE SERVICES in N.F.C Bank YAOUNDE [CAMEROON] ( 2011 – 2012): 2 yrs
• Verification of signatures and giving positions to customers, attain to customers and directs them to where their problems can be solved.
• Open and maintain customers accounts by recording account information..
• Verify procedures for loan upon reception of the loan files.
• Give customers information about products and services, take orders, and process returns.
• Provide accurate, valid and complete information by using the right methods/tools.
• Give out and verify assimilation form, manage large amount of incoming calls, used telephone to reach out to customers and verify account information.
• Attempt to persuade customers to reconsider cancellation.
3. TEACHER IN LINDA et Les ANGES - [CAMEROON] - (SEPTEMBER 2013 – NOVEMBER 2014)
Teach both nursery and primary of the Francophone section English Language.
Animate and encourage the nursery kids who are not use to school, make them love school.
Hold extra classed with children who are slow to learn.
Prepare lesson notes for my subject in all the class.
Took attendance of colleagues, assisted the proprietress in most of the administrative work.
4. SALES MANAGER - CAMEROON [January 2008 – December 2010]; 3years.
• Established proper sales policies based on research, forecasted sales accurately, prepared sales budget.
• Carefully studied the competitors’ products and sales policies to improve on our own products.
• Kept in touch with customers and ensure their continuous patronage.
• Achieved our objectives through effective planning, setting sales goals, analyzing data based on past and projected future performance.
• Worked as a tailer/cashier for 11 months.
COMPUTER / TECHNICAL SKILLS

 Ms-Office - Ms Word, Excel, Power Point, Publisher and Access.
 Others - Internet & Mailing.
 - College management software

STRENGTHS:

• Good communication skills, written and verbal. Bilingual (English; excellent, French; average)
• Accuracy and good attention to details
• Good computing skills in micro soft office programs and college management software.
• Skilled in developing and maintaining professional relationship with client.
• Brilliant time management and organized skills.

PERSONAL PROFILE

Date of Birth : 26-May-1985
Gender : Female
Nationality : Cameroonian
Marital Status : Married
Current Location : Dubai
Passport Status : Tourist Visa
E-Mail Id : cynthiaansohofang@gmail.com