Business Excellence Pvt. Ltd.

Working as Business Development Manager since July 2018 to date.

Job Responsibilities

• Pre-Sales (BOQs, Proposals, Estimations)
• Direct Sales Service Level Agreements
• Client Management
• Project Management (On-going project progress monitoring, scheduling, costing, risk management etc.)
• Liaison with OEM for pricing and BOQ preparation for Data Center Solutions.

Interactive Group
Worked as Head of Infrastructure since Jan 2010 to March 2018.
Job Responsibilities (Services Management)
• Supervision of Services Team.
• Services improvements steps / procedures implementation in view of KPIs.
• Data Centres Team Services Management 24x7x365.
• Coordination and communication with the Principals.
• Using Tool Microsoft Dynamics AX through ERP for services management.
• Improvement training programs of overall team.
• Services Mapping for improvement of services.
• Resource acquisition, both technical capabilities & high-tech manpower resource.
(Sales)
• New Sales / Solutions
• Service Level Agreements Sales

(Project Management)

1. Installation / Commissioning APC Complete Infrastructure Data Centres x 37 Defense Sites (Chilled Water Solution), 04 Racks Solution Each Site, 18KW APC Cooling, with Uniflair ODUs. Total Project Revenue: 2M US$

2. Installation / Commissioning APC Complete Infrastructure Data Centres x 15 Defense Sites (DX Cooling), 26 Racks Solution Each Site, 10KW & 29KW APC Cooling, with ODUs. Standard Compliance Tier-3 Data Centre.
Total Project Revenue: 8M US$

3. Installation / Commissioning APC Infrastructure Data Centre x 01 NADRA (Chilled Water Solution), Civil Works, Power Works. 50 Racks Solution. Standard Compliance Tier-3 Data Centre.
Total Project Revenue: 217M PKR

4. Installation / Commissioning APC Infrastructure Data Centre x 02 (IRG-USAID Power Distribution Program for PESCO & MEPCO Sites), 10 Racks Solution Each Site. Tier-3 Data Centre
Total Project Revenue: 80M PKR

5. Installation / Commissioning Inverter Based / DC Air Conditioners 2Ton (Coolsure, Hong Kong) along with Remote monitoring system (Statmon, USA) of Warid Telecom nationwide 100 Sites. Total Project Revenue: 42M PKR

Areas of Work in Project Management
• Project Scope
• Project Timelines
• Project Cost
• Project Quality
• Human Resource
• Communication
• Risks Involve
• Procurement
• Vendor Management

Innovative Pvt. Ltd. (2005-2010)
Worked as “Assistant Manager-Client Services North” for five years at Services Division (APC UPSs & Wincor Nixdorf ATMs).
Job Responsibilities (Services Management)
• Overall supervision and management of staff.
• Analyzing and taking steps for service improvement to clients.
• In time execution of tasks assigned.
• Daily calls resolution and taking steps to resolve the complaints day to day basis.
• Maintain Clientele and PR.
• Coordination and communication with the Principals.
• Optimization of resources and manpower.
• Customer satisfaction matrix, surveys and assessment.
• Procedures & system development and implementation.
• Training program development.
• Internal certification & evaluation of technical staff.
• Resource acquisition, both technical capabilities & high-tech manpower resource.
• Inventory management.
• Maintenance contract finalization.

Distinctions:

Special Performance Award:
I have been awarded by the Innovative Pvt. Ltd. as special performance for the year of 2007.

Special Performance Award:
I have been again awarded by the Innovative Pvt. Ltd. as special performance for the year of 2008.

Training:

Collaborating for Success Training
Participated one-day training session (collaborating for success) by Carnelian (Mr. Kamran Rizvi).

Project Management Professional
Successfully completed 35 PDUs of Project Management Professional from Kinverg.

Soft Skill LMS Training
• Successfully completed online training "Building Relationships for Success in Sales"
• Successfully completed online training “Strategic Planning”
• Successfully complete online training “Body Language as Sales Tool”