Abdelhak Zemaili

Sales Executive / Customer Service Specialist

Excellent Sales Executive and Visual Merchandiser with a years of experiences of working in the retail. Skilled in Customer Service, professional resolving of customer complaints, Cashier, Communication, Stock, Sales and Retail. Arabic mother tongue, fluent english speaking and intermediate french speaking.
My daily goal are satisfied customers who always like to come back.

Last Resume Update May 2, 2019
Address Dubai, United Arab Emirates
E-mail abdelhakzemaili86@gmai.com
Phone Number +971.54.536.6402

Experience

U.S. Polo (Dubai / UAE)
Sales Executive / Sales Consultant
Apr 2018 - Current

* Greeting and welcoming customers to the store.
* Providing exceptional standard of customer service, surpassing customer expectations
at every opportunity.
* Building, developing and maintaining client database ensuring repeat visits and
customer loyalty.
* Developing a detailed knowledge of the product in order to provide excellent service.
* Resolving customer complaints promptly and successfully by investigating problems,
developing solutions and making recommendations to the store management.
* Playing an active role in replenishing stock according to company procedures and
policies.
* Participating in all stores meetings and training events as required ensuring good
communication is making.

Tommy Hilfiger (Algiers / Algeria)
Sales consultant
Sep 2014 - Dec 2017

Promptly welcome and assisting customers with trying on items and bring additional
items as requested. Ensuring that customers receive the highest standards of service.

Education

University of Batna / Algeria
Bachelor of Arts in “Journalistic Sciences and Information”
Aug 2008 - Sep 2012

Specialty: Communication and Public Relations

Contact Candidate