Priyanka Swami
2 year experience in customer services
- Assigned the tasks of handling customer queries, feedback, complaints and request
- Responsible for maintaining and developing relationships with external and internal clients
- Handled the tasks of recording and scrutinizing the complaints received from customers
- Responsible for providing administrative support and work to process department.
- Researched and complied answers to provide information to client.
- Assigned the tasks of providing timely responses to the queries and complaints of client.
- Responsible for handling and solving customer support issues via calls and mails.
- Handled the tasks of contributing ideas for developing ongoing process and workflow.
- Responsible for operating the department managing system requirements and timelines.
- Responsible for preparing, maintaining and analyzing data of everyday workflow.
- Handled the tasks of contributing to other functional responsibilities of the organization.
- Performed other administrative tasks as assigned from management.
- Provide information to address inquiries regarding products and services.
- Follow up to ensure that appropriate actions were taken on clients' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
| Last Resume Update |
January 29, 2019
|
| Address |
burdubai, United Arab Emirates |
| E-mail |
priyankaswami028@gmail.com |
| Phone Number |
0565094602 |
