Rosalie Cortez

14 years working experience in UAE includes hotelier, real estate, & bank

I believe that my education and strong job experience as Office Administrator will make me a very competitive candidate for the aforesaid position. The key strengths that I possess for success in this position include the following:
• A self-starter.
• Disciplined.
• An excellent communicator.
• Very willing and eager to learn new things.
• Exceptional at customer service.

I am a graduate of Computer Secretarial and I believe you will find me to be very personable and approachable. My skills in dealing with people from all walks of life should bring a wealth of assistance to your firm. My on-the-job experience is also an excellent match with the skill sets mentioned in the job posting.

I hope that you will want to meet with me soon to discuss this opportunity. You can reach me via the contact information listed below, or certainly by calling my mobile number, 055-1822328.

If given the chance, rest assured that you have my abilities and expertise perform to the best of my knowledge and abilities.

Sincerely,

Rosalie Prado-Cortez
Khalidiyah, Abu Dhabi, U.A.E.
Mobile No.: 055-1822328
Email Add: rosaliebprado@yahoo.com

Last Resume Update May 1, 2019
Address Abu Dhabi, United Arab Emirates
E-mail rosaliebprado@yahoo.com
Phone Number 0551822328

Experience

Edwards and Towers Real Estate LLC
Office Administrator
Nov 2017 - Feb 2019

 Reports directly to the Managing Director and Head of Agency.
 Processes recruitment-related requests such as applying of new visas, renewals, labour card, cancellations, and medical insurance related matters.
 Prepares, reviews and issues necessary documentations such as contracts, Letters of Intent, Purchase Orders, Agent to Agent Agreements, Memorandum of Association, Agreement of Sale, etc.
 Communicate ideas for improving company processes with a positive and constructive attitude and for developing this attitude in others.
 Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations.
 Keep senior management and executives informed at all stages of the proposal creation/submission process.
 Abide by contract confidentiality of all information.
 Interface with clients in a polite, professional manner and be responsive to ongoing proposal requirements.
 Ensure clients’ needs are met in a timely and cost effective manner.
 Approving the new publish listings received from the agents.
 Monitoring the listing performance of the agents (Bayut and Property Finder)
 Following up the receivable of lease rental/sales payments with the Developer, Lessee or the respective Tenants.
 Deposits the cheque / cash on time and send the deposit slip along with the closed deal to the Finance.
 Updating the closed deal to Propspace.
 Maintains vacancy information as required by investors and monitoring agencies / brokers.
 Performs related duties and specials projects as assigned.
 Monitoring the monthly sales report of the agent.

National Bank of Abu Dhabi
Leasing Executive
Mar 2015 - Mar 2017

 Reports directly to the Leasing Manager or delegate.
 Interacts, coordinates with other Departments as appropriate.
 Adhere to company policy and procedures at all times.
 Abide by contract confidentiality of all information.
 Proper coordination to the Landlord to get their kind feedback and approval for the new rent.
 Generating the vacancy lists on a weekly basis.
 Generating and uploading the property photos both internal and external.
 Updating the vacancy lists and rent in Property Finder.
 Preparing the offer letter and Memorandum of Association for the Leasing Manager’s signature.
 Organizes and maintains office files for easy retrieval.
 Creates positive, welcoming, supportive environment for residents, visitors and property associates.
 Maintains vacancy information as required by investors and monitoring agencies / brokers.
 Performs related duties and specials projects as assigned.
 Using a variety of software packages to produce correspondence and documents, maintain presentations, spreadsheets and databases.

Private Property Management
Marketing Coordinator/Real Estate Officer
May 2010 - Dec 2014

 Reports directly to the General Manager or delegate. Interacts, coordinates with other Departments as appropriate.
 Adhere to company policy and procedures at all times. Abide by contract confidentiality of all information.
 Ensures trace system up-to-date for renewing the tenancy contracts on time, organizes and maintains office files for easy retrieval.
 Following up the receivable of lease rental payments with the Lessee or the respective Tenants.
 Leads tours of property, showing vacant units and marketing property amenities as needed.
 Types Reports, Memos, and other correspondence as requested by the General Manager or delegate.
 Notifies residents of all issues affecting their tenancy to ensure the pleasant stay of all the tenants in the building.
 Creates positive, welcoming, supportive environment for residents, visitors and property associates.
 Maintains vacancy information as required by investors and monitoring agencies.
 Reads with and prepares routine correspondence for General Manager’s signatures.
 Performs related duties and specials projects as assigned. Organize internal and external events.

Hilton Al Ain
Finance Secretary
Jun 2007 - Feb 2010

 Reports directly to the Financial Controller or delegate.
 Helping Accounts Receivable to reduce the number of days by following up payment of mainly foreign accounts and some local accounts.
 Organize Communication & Credit meeting. Takes minutes of meetings, types and distributes it without any delay.
 Checks Controller’s daily follow up file.
 Updating the Bank Reconciliation on a daily basis.
 Timely arrangement of mainly payment to ADTA, Regional & Head Office charges, Travel Agent
Commissions, etc.
 Interacts, coordinates with Accounting Office personnel and other Departments as appropriate.
 Maintaining the cheque collection report – monthly basis, for the Ageing Summary Report.
 Adhere to company policy and procedures at all times. Abide by contract confidentiality of all information
 Ensures trace system up-to-date. Organizes and maintains office files for easy retrieval.
 Types Reports, Memos, and other correspondence as requested by the Controller or delegate.
 Ensures work area of Controller/ Secretary neat and tidy.
 Organize internal and external events.
 Reads with and prepares routine correspondence for Controller’s signature.
 Controls accounting office attendance sheets and performs related duties and specials projects as assigned.

Al Raha Beach Hotel
Finance Secretary/General Cashier
Jul 2006 - May 2007

DUTIES and RESPONSIBILITIES – SECRETARY
 Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.
 Prepare and manage correspondences, reports and documents.
 Organize and coordinate meetings or conferences.
 Take type and distribute minutes of meetings on timely manner.
 Maintain schedules and calendars.
 Arranging and handling the following for Financial Controller such as telephone calls, appointments, incoming and outgoing mails, emails etc.
 Collects, opens, sorts, reads, distributes accounting mail, and ensures outgoing mail is dispatched at correct time.
 Complies with hotels health, safety, and hygiene policy.
 Ensures adequate supply of stationery/ office supplies in accounting office.
 Maintaining filing systems.
 Coordinates the flow of information both internally and externally.
 Proficient in the use Microsoft office and other PC base software packages, browsing Internet and
operate office equipments such as fax machine, scanner, photocopier, and electric typewriter.
 Interacts, cooperates with outside members of the community such as, but not limited to Hotel Guests, Suppliers, supplier’s representatives and visitors to the Accounting Office.

DUTIES and RESPONSIBILITIES – GENERAL CASHIER
 Interacts with fellow accounting personnel on matters relating to the cashiers office.
 Collects remittance envelopes from safe drop box, ensuring that envelopes tally with those recorded in logbook.
 Counts money to verify amounts recorded on envelopes.
 Prepares bank deposit ensuring total deposits agree with cash income.
 Prepare following in a daily basis: Daily cash receipt, Recapitulations, and Remittance envelope opening.
 Balance all house banks daily; prepares bank count for income auditor.
 Prepares petty cash vouchers, disburses petty cash and prepares summary of it for approval by Controller/Assistant Controller.
 Maintain adequate change fund for all hotel.
 Maintains register for payments of pending reimbursement to cashiers in accordance with hotel policy.
 Deposits “bank deposits “daily.
 Controls cash receipts and foreign exchange vouchers issued.
 Disburses salaries of employees on paydays in accordance with hotel policy and procedures.
 Collects payroll from bank and distributes it in employees pay envelopes.

Al Raha Beach Hotel
Waitress/Order Taker
Dec 2005 - Jun 2006

 Greeting guest/s and identify the guest needs and expectations correctly, including those with special needs and provide appropriate products, services and information.
 Take the orders and deliver the orders to the kitchen without any delay.
 Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility.
 Practice high standards of personal presentation in accordance of Grooming and Presentation Standards.
 Prepare outlet for service utilizing opening checklists and as instructed through briefings.
 Prepare and set tables and / or trays (Room Service) according to F & B SOP’s Outlet Requirements as per meal period and customer requirements.
 Remove used dishes, glasses, silverware, from tables, and take the items to the kitchen for cleaning.
 Refilling the condiments containers, replace napkins, and set up tables.
 Review the notice board and outlet briefing sheets on a daily basis to be well informed of hotel events, city information, sold out items, daily specials, and any other information that may be relevant to the job.
 Assists in recording inventories / stocks take as required.
 Maximize sales and profit by providing excellent value, service, and utilizing suggestive and up –
selling techniques.
 Demonstrate knowledge of individual contribution to department objectives.

Education

System Technology Institute
Computer Secretarial
Jun 1997 - May 1999

Contact Candidate