• Expertise in Windows 2008/2012/2016 R2 Server Administration, Active Directory, DHCP, DNS, File Server, Print Server, Hyper-V.
• Troubleshooting the Cisco Router, Juniper Router and HP Switches.
• Good knowledge in routing concepts like RIP, EIGRP, OSPF and BGP.
• Good knowledge in Zimbra mail server configuration and troubleshooting.
 Administrate and Maintenance Active Directory such as Setting up new Active Directory Domain Controller, Creating OUs, Users, Groups and Group Policy Objects (GPOs) and other services.
 Expertise in administering File Servers and Print Servers.
 Install, Configure & Maintain OS, Servers, Antivirus and Other Software’s.
 Installing and Troubleshooting of Network and Desktop related problems.
 Installing and Managing Local and Network printers.
 Routine Health Check of PC using Clean-up Tools.
 Creating and Managing Shared Folders by providing security permission for the Users
 Manage and Maintain Zimbra mail Server, Create new mailbox and configure outlook setup for users.
 Installing Tread Micro Office Scan Antivirus for the users, Manage and Maintain updates through the console.
 Providing Level 1 support to all end users of different departments in the company for all queries pertaining to hardware and software.
 Troubleshooting support through Remote Desktop, Tight VNC, Team Viewer and Anydesk.
 Maintained a complete inventory of all hardware, software, and IT equipment update the inventory on a regular basis.
 Diagnose Hardware and Software problems and replace defective components.
 Manages the day-to-day operations of the host computers by monitoring system performance, configuration, maintenance and performs troubleshooting by diagnosing hardware and software problems and replace defective components.
 Prepare and Maintain IT Assets and Inventory documentation for Network configuration (IP addresses, and cable labels, service list, servers and desktops asset list, licensing).
 Configuration and maintenance of WIFI Router and troubleshoot all TCP/IP network connectivity issues.