Edna Jane Samin
Customer Service Agent / Administrative AssistantA hard-working individual and self-motivated. Seven (7) years experience in Assistant Administration. Proficient in record keeping software as well as Microsoft Office. I am often recognized for my commitment and ability by highly respected companies. I handle multiple tasks daily competently, working well under the pressure. I would welcome the opportunity to discuss my suitability in more detail.
| Last Resume Update | May 1, 2019 |
| Address | Abu Dhabi, United Arab Emirates |
| jane_dacal@yahoo.com | |
| Phone Number | +971 522819015 |
Experience
Customer Service Agent / Admin Assistant / Receptionist
o Maintaining a positive, empathetic and professional attitude toward customers at all times.
o Processing orders, forms, applications, and requests.
o Keeping records of customer interactions, transactions, comments and complaints.
o Assisted client for the IT and Marketing concerns.
o Receptionist – entertaining and assisting customers, receiving calls, follow up the client.
o Making daily schedules and posting to social medial account.
o Providing feedback on the efficiency of the customer service process.
o Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
Education
Bachelor of Science in Computer Science
Computer Study