Azma Khan
Receptionist, CoordinatorSeeking an IT Coordinator position that offers an immediate challenge, career opportunity, and advancement. Willing to work as a key player in challenging environment for achieving goals & growth of the organization
• Experience in providing technical support for computer and networking
systems
• Immense interest in resolving problems and learning new systems
• Familiarity with emerging technologies and new solutions
• Strong organizational, technical, and communication skills
• Hard-working with work ethics and a passion for customer service
• Proficiency in MS Office software and generating reports in Microsoft
Navision
| Last Resume Update | May 1, 2019 |
| Address | Al Nadha, United Arab Emirates |
| [email protected] | |
| Phone Number | 00971557822804 |
| Website | https://www.linkedin.com/in/azma-khan-4a5a4111a/ |
Experience
IT Coordinator
Responsible for maintaining the IT inventory of all hardware and software components of Head office, Regional office and POS locations
Monitored Service Desk for tickets assigned to the queue and process first-in first-out based on priority in Cherwell Service Management
Responsible for the purchase of all IT equipment’s and maintained asset tracking
Documented software, hardware, network, telephone installations and connectivity problems
Creating/deleting staff IDs in Navision and configured the telephone extension in Avaya Site Administration
Prepares regular reports (Navision, Ayava Call logs) for management officials
Responsible for generating reports for completing the annual audit requirements
Responsible for coordination with accounts and finance departments for invoicing and budget allocation.
Maintain system availability & works with other IT groups users to make sure that service objectives are met
Education
B.A
Bachelor in Administration