Jude Viinode
diploma in hotel management Excellent team player and team builder.
Quick learner.
Ability and interest in educating, exploring and applying new concepts, Ideas and knowledge into my work environment and personal life.
Good listener and conversationalist.
Ability to plan, organize and co-ordinate activities.
Ability to identify the strengths and potential capabilities in peers.
Good Managerial skills in guiding and motivating the team to achieve the goals
Work place : Vistas Colombo (Pvt) Ltd, Colombo-06
Designation : Tour Executive
Period : 01 Year & 03 months
Duties & Responsibility
Assisting customers with details related to deals by keeping yourself updated with the latest deals on our platform.
Handling customer queries through channels such as calls, live chat and email by responding professionally and competently within the specified time frames.
Negotiating with suppliers and hotels
Managing operations of B2B online portal.
Ability to book transportation, reservations, tours etc. and collect payments
Coordinated with travelers, travel arrangers and travel vendors.
Handling tour packages and creating tour itineraries as per client’s requirement.
Providing general and specific advice about different travel destinations.
Follow up with travel agents for future bookings.
Handle feedback and complaint in a professional manner
Last Resume Update | May 1, 2019 |
Address | dubai, United Arab Emirates |
judejd1996@gmaol.com | |
Phone Number | 0524824167 |
Experience
tour executive
Duties & Responsibility
Assisting customers with details related to deals by keeping yourself updated with the latest deals on our platform.
Handling customer queries through channels such as calls, live chat and email by responding professionally and competently within the specified time frames.
Negotiating with suppliers and hotels
Managing operations of B2B online portal.
Ability to book transportation, reservations, tours etc. and collect payments
Coordinated with travelers, travel arrangers and travel vendors.
Handling tour packages and creating tour itineraries as per client’s requirement.
Providing general and specific advice about different travel destinations.
Follow up with travel agents for future bookings.
Handle feedback and complaint in a professional manner
Education
Diploma in hotel Management