Jude Viinode

diploma in hotel management

 Excellent team player and team builder.
 Quick learner.
 Ability and interest in educating, exploring and applying new concepts, Ideas and knowledge into my work environment and personal life.
 Good listener and conversationalist.
 Ability to plan, organize and co-ordinate activities.
 Ability to identify the strengths and potential capabilities in peers.
 Good Managerial skills in guiding and motivating the team to achieve the goals

Work place : Vistas Colombo (Pvt) Ltd, Colombo-06
Designation : Tour Executive
Period : 01 Year & 03 months

Duties & Responsibility
 Assisting customers with details related to deals by keeping yourself updated with the latest deals on our platform.
 Handling customer queries through channels such as calls, live chat and email by responding professionally and competently within the specified time frames.
 Negotiating with suppliers and hotels
 Managing operations of B2B online portal.
 Ability to book transportation, reservations, tours etc. and collect payments
 Coordinated with travelers, travel arrangers and travel vendors.
 Handling tour packages and creating tour itineraries as per client’s requirement.
 Providing general and specific advice about different travel destinations.
 Follow up with travel agents for future bookings.
 Handle feedback and complaint in a professional manner

Last Resume Update May 1, 2019
Address dubai, United Arab Emirates
E-mail judejd1996@gmaol.com
Phone Number 0524824167

Experience

Vistas Colombo (Pvt) Ltd, Colombo-06
tour executive
Dec 2017 - Feb 2019

Duties & Responsibility
 Assisting customers with details related to deals by keeping yourself updated with the latest deals on our platform.
 Handling customer queries through channels such as calls, live chat and email by responding professionally and competently within the specified time frames.
 Negotiating with suppliers and hotels
 Managing operations of B2B online portal.
 Ability to book transportation, reservations, tours etc. and collect payments
 Coordinated with travelers, travel arrangers and travel vendors.
 Handling tour packages and creating tour itineraries as per client’s requirement.
 Providing general and specific advice about different travel destinations.
 Follow up with travel agents for future bookings.
 Handle feedback and complaint in a professional manner

Education

Winstone Hotel School (pvt) Ltd.
Diploma in hotel Management
Feb 2016 - Feb 2017

Contact Candidate