Bilal Ahmad
Certified IT Professional with hand-on experiencce in IT industory• Network engineer with a hands-on approach and technological mindset for designing and implementing IT network architecture, including configuration, optimization and supporting network management systems.
• Excellent in implementing new and innovative networking ideas in the systems.
• Expert in trouble shooting and maintaining the existing network system.
• Expert in configuring different networking devices with hands on experience in routers and switches.
• Having experience to support end user with resolution of systems issues, malfunctions or software problems.
• Achieved hands on experience of hardware and network support at Pakistan Metro Bus Project.
• Achieved Installation and implementation of new modules, servers, hardware, and network equipment.
• Achieved a professional level in installation, Configuration and Administration of Windows Servers 2012, Active Directory, FTP, DNS, DHCP under various LAN environments.
• Excellent in maintaining the documents of related system.
• Proficient in the use of MS Office Suit, GNS3, Wire Shark, VMware and PRTG and other Network monitoring tools.
• Excellent communication skills, both verbal and written
| Last Resume Update | March 26, 2019 |
| Address | Abu Dhabi, United Arab Emirates |
| bilalahmed022@gmail.com |
Experience
Network Engineer
As a Network Engineer my duties were to provide Network Support to Automatic Fare Collection and Bus Scheduling System at Pakistan Metro Bus Project. During the tenure I achieved hands on experience by configuring Cisco Router, Switches, D-link Modems, D-link access points. Provided support on weekends and odd hours to ensure little to no disruption of local and operational systems during scheduled maintenance and outages. Duties also include Services availability to customer as per SLA. Also worked on Help Desk system for communication with customer & communication with vendor over JIRA. Worked with employees to resolve "unsolvable" support requests. Achieved zero penalty ticket on assigned sites.
System Administrator
As a System Administrator my duties were to provide System Administration to Institute. I have worked on Installation, Configuration & Troubleshooting of Windows Server 2008. Managed the day to day IT troubleshooting for users both locally and remotely.
I have configured Cisco Router, Switches, D-link Modems, D-link access points. I have also provided hardware and software support. I was also responsible for the maintenance and configuration of CCTV Cameras and employees attendance system in campus. Purchased and maintained supply inventory. Trained new employees on software and company procedures. Developed and implemented RF wireless LAN (Wi-Fi) network. Installed and developed security baseline policy & documentation procedure.
Education
Bachelor's of Science
Specialized in communication and Networks