Reyaz Ahmed

Experienced and talented IT Support Engineer

I am very interested in the IT Support Engineer position and I believe my training, experience, and proven ability as a Tier Two Technical Specialist and will allow me to significantly contribute to the productivity and quality of your company's IT division

Last Resume Update April 30, 2019
Address Dubai, United Arab Emirates
E-mail flytoriyaz@gmail.com
Phone Number +971555710785

Experience

Tech Mahindra
Senior Associate Technical
Jul 2018 - Jan 2019

Worked As IT Engineer(Support) .
 Configuring, Administration and troubleshooting issues related to hardware failure of physical servers and raising the calls to respective vendors.
 Supporting User on Application issues onsite and offsite.
 Creating, Managing and Troubleshooting Exchange Server Issues.
 Implementing, Configuring and Troubleshooting Active Directory Services on Windows 2008 & 2012 Servers.
 Troubleshooting Server Performance Issues Using Task Manager and sys internal Tools.
 Administration and configuration of MDM on Devices.
 Configuring page file, Troubleshooting BSOD, Analyzing Mini Dumps, Kernel and Complete Memory Dumps

Dell Technologies
IT Engineer
Aug 2016 - Jul 2018

 Configuring, Administration and troubleshooting issues related to hardware failure of physical servers and raising the calls to respective vendors.
 Supporting User on Application issues onsite and offsite.
 Creating, Managing and Troubleshooting Exchange Server Issues.
 Implementing, Configuring and Troubleshooting Active Directory Services on Windows 2008 & 2012 Servers.
 Troubleshooting Server Performance Issues Using Task Manager and sys internal Tools.
 Administration and configuration of MDM on Devices.
 Configuring page file, Troubleshooting BSOD, Analyzing Mini Dumps, Kernel and Complete Memory Dumps

HCL Comnet
Desktop Engineer
Aug 2015 - Aug 2016

 Configuring, Administration and troubleshooting issues related to hardware failure of physical servers and raising the calls to respective vendors.
 Supporting User on Application issues onsite and offsite.
 Creating, Managing and Troubleshooting Exchange Server Issues.
 Implementing, Configuring and Troubleshooting Active Directory Services on Windows 2008 & 2012 Servers.
 Troubleshooting Server Performance Issues Using Task Manager and sys internal Tools.
 Administration and configuration of MDM on Devices.

Education

Anna University
B.E Computer Science
Aug 2011 - Apr 2015

Contact Candidate