
roland acho
Certified 6yrs plus F&B individual• 6 years + UAE driver license with experience as a cook assistant, Restaurant Manager/Supervisor, Supplier Relationship Manager (SRM), customer service representative.
• Providing full managing to more or less than 90 employees by utilizing superior organizational and planning skills.
• Responsible for implement work processes to develop efficiency functions and deal with clients at all levels
• Holder of HABC LEVEL 3 CERTIFICATE IN SUPERVISING IN FOOD & SAFETY IN CATERING (QCF)
• Holder of (PIC3) PERSON IN CHARGE CERTIFICATE LEVER 3 IN FOOD & BEVERAGE
• CERTIFIED RESTAURANT MANAGER
• CERTIFIED HOTEL AND MANAGEMENT PROFESSIONAL ETC…
Last Resume Update | April 30, 2019 |
Address | Dubai, United Arab Emirates |
[email protected] | |
Phone Number | 0528658122 |
Experience
Manager
MANAGER SMOOTHIE FACTORY UAE DUBAI
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Manage relationships with key operations vendors
• Track vendor pricing, rebates and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
• Ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
• Introduce and develop salad & sandwich menu
BRANCH MANAGER
• Mastered all aspects of food and bar menu offerings to guide each customer through their own dining experience based on their individual preferences
• Cultivated and sustained a large guest request list through exceptional service, integrity, and relationship-building talents.
• Assisted in hiring and training kitchen and bar staff; conducted ongoing performance evaluations to identify areas of deficiency and improvement goals.
• Provided overarching support to restaurant with a full range of operational tasks to achieve top levels of efficiency and customer satisfaction.
• Maintained poise and focus in high-pressure, fast-paced restaurant environment.
• Demonstrated solid team building and organizational planning abilities, strong leadership talents, and exceptional interpersonal skills.
Education
BACHELOR OF SOCIAL SCIENCE (B.Sc) IN ECONOMICS
BACHELOR OF SOCIAL SCIENCE (B.Sc) IN ECONOMICS
(GPA) 3.07 on a scale of 4.0