Technical, self-motivated, quality-driven, team-oriented and results-driven IT Professional with over 10 years of experience in providing high-performance systems administration on a Microsoft Windows platform. Detail-oriented, analytical and methodical with critical thinking to resolve operations and people-centric work issues even under stressful work conditions. Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments. Highly organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision. Strong people management and interpersonal communication skills that build user/customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.