CURRICULUM VITAE ELIE ISHAC

NATIONALITY Lebanese ADDRESS Lebanon DATE OF BIRTH July 16th 1984 MOBILE+961 70 494 464 MOBILE+20 11 2044 0055 EMAIL elie@ishac.net

A- OBJECTIVES

Looking for a challenging position to deliver outstanding performance with more than 12 years Sales Management experience (B2B & B2C) with proven track record of achieving and exceeding sales budgets up to doubling in a two years period with high customer retention levels, new BD and leads generation. I have acquired during my career path solid industrial networks in GCC, MEA, Africa & Europe along with multicultural exposure to numerous markets & working environments across GCC & EMEA gaining advanced leadership, Management & Organizational skills in addition to ability to continuously develop strategies, processes, people & territories...

B- EXPERIENCE:

SALES MANAGER (2015 – Date) UNIPAKNILE LTD - INDEVCO Group - EMEA
Main responsibilities:
• Develop & implement and monitor daily operation & logistic activities ensuring they are carried out within the agreed budgets, efficiency & timeline by Sales team & Customer service
• Discover new business opportunities and explore new development & expansion sectors, filter and approach leads with 32% conversion rate
• Identify, sign-up and train sales force, distributors & agents in different territories, assess potential markets and successfully develop short-term & Long-term penetration strategies
• Overlook contracts & tenders execution, issue financial and sales reports, financial reports, data analysis, decision-making models, sales forecasts & analysis ….
•Design and Execute Sales Strategy, Business Plan, Marketing plans, KPI’s, SWOT, Exhibitions, Lead generation, Sales contracts, Aftersales, Loyalty & Retention programs, ….

SALES MANAGER - GCC (2011 – 2015) EASTERNPAK - NAPCO Group - KSA
Main responsibilities:
• Establish and implement Sales objectives, Sales Strategies, Sales tactics, Action plans budgeting, Forecasting, SWOT, KPI’s, ROI, Hedging, FMCG, Tenders, Risk Mgt., P&L…
•Identify & approach new prospects, new markets, new industrial sectors and new products
• Key Accounts Management, CRM, CXM, Receivables, DSO. Resolving daily contractual, commercial and logistic problems and monitoring daily overall operational processes
• Implement sales programs & field action plans to maintain sales volume and selling price by ensuring implementation of techniques against Rivalry, changing trends, economic indicators…

HEAD OF SALES (2009 – 2010) ADMM LLC - UAE
Main responsibilities: Formula1 ticket sales & Aftersales
• Leading the sales team & supervising multiple POS daily sales and inventory
• Running administrative and financial operations, Balance inventory and commercial needs

SALES & MARKETING MANAGER MEA (2006 – 2008) MCS TELECOM – Lebanon
Main responsibilities:
• Website promotion & Marketing campaign, Customer Service & Relation management
• Recruiting, Training & supervising employees for Sales Indoor / Outdoor, online advertising
• Project presentation, execution & Contracts Negotiations reconciliations, accounts management, auditing, financial reports …

C- EDUCATION

2014-2016 Pine Hill Univer sity – USA
MBA – Operations Management

2007 - 2009 Montesquieu Bordeaux IV University – France
Executive MBA - Financial Management

2002 – 2005 Université de Québec à Montréal (UQAM) - Canada
Bachelor Degree - Business Administration

1987 - 2002 Collège Central de Jounieh (CCJ) - Lebanon
Highschool Diploma - Economic & Social Sciences

RELEVANT COURSES
Sales Promotion, Consumer Behavior, Marketing Planning,Market Research Methods, Business Marketing, Internet Marketing, Marketing Policies and Strategies, Advanced Business Statistics, Management Information, Systems, Business Analysis, Business Finance, Data Management, Quantitative Methods of Business Decisions, Financial Management, Funds Management, Risk Management, Financial Reports, Internal OperationAuditing, Financial Analysis Behavior Study, Stock Market,Profit Margin, Loss Leader, Promotion Planning ...

D- Competencies

Languages: Arabic, English & French: Read, Written & Spoken
Personal Skills: Professionalism, adaptability, problem-solving, teamwork, self-motivated, time management, decision making, ability to work under pressure, creativity, communication skills, coaching and delegation, multitasking ,analytical reasoning, entrepreneurial drive , people skills, ability to motivate and lead a team …
Technical Skills: Data Analysis & Presentation, Database administration, Microsoft Outlook, Financial & sales reports , Project management, word processing, Public speaking & active listening, strategic planning, word processing, online research, advanced communication skills verbal and written, Business Acumen and abilities to achieve sales targets, strong interpersonal skills, negotiations skills, multicultural leadership, …

E- Certifications

• Power of Leaders Meirc Training & Consulting
• Analytical & conceptual Thinking Matters – Training & consultancy
• Red/Blue Ocean Strategies Evans
• Performance Management Meirc Training & Consulting
• International Trade & Finance Indevco
• Business Analysis Agiles
• Multicultural Leadership Meirc training & consulting
• Planning & organization – Advanced Morgan international
• FSC – issue 6 SGS
• Sedex Audit SGS
• A Team of leaders QnA Trainings

F- HOBBIES

Reading, swimming