Prasanth B.P

Contact: +971 529326446
Email: bpprasanth@gmail.com
Date of Birth: 20th May 1983

HOSPITALITY PROFFESIONAL

I wish to serve a well-known and reputed organization in a highly professional manner and work in the direction of success and betterment of the company. I seek to work in a challenging environment, where my theoretical knowledge and skills will be put to actual use.

Responsibilities and achievements in my current position:
♦Cross Training with Finance as a Receiving clerk 2017
♦Cross Training with Materials as a storekeeper on2015
♦Front Office, Customer Care, Reception, Sale and Marketing

♦Monitoring the complete Recreation Area (Reception, Gym, Kids play Area, Aerobic room, Swimming pool, Pool bar, Spa).
♦ Store Inventory (Spa and recreation sale products)
Keep updating and checking that all safety equipment’s are working properly.
♦Make the Maintenance report if there is any work needed and hand over to engineering.
♦Escort service to guest/visitors and staff when needed.
♦Make FBM request for the Equipment’s or Items
♦ Responsible for staffing, training and evaluating department employees.
♦ Identified customer needs and designed presentations with the intent of creating a synergistic relationship.
♦ Implemented various programs to increase employee morale resulting in decreased turnover rate within department.
♦ Scheduled client appointments and Business packages with a focus on upselling additional services to meet their needs
♦ Served as a role model to staff in maintaining company standards
♦ Effectively resolved customer complaints
♦ Developed protocols for operations and treatments
♦ Housekeeping& and training staff members
♦ Responsible for interviewing and hiring spa/recreation staff
♦ Managed department P&L and reported revenue forecasting to controller
♦ Maximized spa revenue through diligent seasonal scheduling
♦ Bought and merchandised retail products Creative,

Career Graph
• Recreation (Active supervisor) in Rotana hotels Fujairah,UAE from March 2014
• Spa Manager at The Elephant court Resort Thekkady Kerala, India 2013-2014
• Patient relation Executive in Kerala traditional medical center Sharjah U.A.E 2011 to 2013
• Center In charge Arsha Study center Muvatupuzha Ernakulum Kerala. From 2009 to 2011
• Kerala Concepts spa Mumbai, India 2007-2009(Reception& Admin )
• Senior therapist (Housekeeping supervise)Birla Medi-Spa in Mumbai 2004 to 2007

EDUCATIONAL CREDENTIALS
Bachelor program in Business Administration-2014
Cross training completed with Receiving Agent (Finance) 2017
Medic First Aid Training program DCAS Permit No: T13023
Cross Training certificate in Materials Store keeper Rotana Hotels 2014
Fitness Diploma New skills Academy Certificate No: qn6vm5z2
Diploma in Business Administration from ASBM- 2010
Diploma in Holistic Spa Therapy (Level 3) 2009
International Spa Professionals Affiliation Authority. Student No: IB12/2009/0068
Ayurveda Paramedical (Nursing) Course Arsha Yoga Vidya Peetam Trust Coimbatore Reg no: 280/24 2004
S.S.L.C. (1998) Kerala Board

PESONAL DETAILS
Name : Prasanth B P
Surname : Bhagavathiparambil
Sex : Male
Marital Status : Married
Religion : Hindu
Height : 183 cm
Languages Known: English, Hindi, Malayalam, and Tamil, Arabic (Basic), Spanish(Basic)
Permanent Address: Bhagavathy parambil (House),panniyam kurussi. (PO), cheruplassery, Palakkad (Dst),
Kerala India Pin; 679503
Passport : N2962392; Place of Issue Dubai; Date of Issue: 09/12/2015;
Date of Expiry: 08/12/2025
References : Available on Request
Current Salary: $900
Expected Salary: +$1200
Notice period: 45 Days

Prasanth B P
Nour Arjaan by Rotana
Fujairah
United Arab Emirates

Dear Sir,
This is in reference to the advertisement on internet for the Reception/Admin in your esteemed organization. I am writing to express my interest in joining your team.

My resume is enclosed for your review and consideration. To describe myself in a nutshell, I am hardworking; ready to take up any challenge of life abreast with the latest trends and a team player with excellent communication skills.
My basic objective is to hone in my skills in order to develop professionally and be an epitome of trust and reliability in the corporate world. My prime goal is to understand professional environment and capitalize on opportunities.
Professionally I am looking for an opportunity that will help me utilizing my skills in the above areas. My detailed resume is enclosed herewith for your kind perusal and consideration.
I am confident that you would find my strong initiatives and commitments to excellence coupled with demonstrated experience and exposure ideal for the position.
I would welcome a personal meeting to further discuss your requirements and my ability to meet the same.
Thanking you for your consideration and forthcoming response.

Yours Sincerely,

PRASANT B P