Curriculum
Vitae  Farrag Ahmed Abou Eleyoun
Dubai, UAE
Phone: 00971-50-1444874
00971-55-8259699
E-mail: farag124@hotmail.com ; farrajahmed2010@gmail.com
LinkedIn Profile: https://www.linkedin.com/in/farraj-ahmed-5154729

Personal Profile
Nationality: Egyptian
Marital Status: Married Place of Residence: Dubai, UAE
Driving License: UAE Visa Status: Employment visa(Government)
OBJECTIVE
Seeking a challenging position, in an esteemed organization that enables me to enhance my professional skills and provides me with an opportunity to enrich my knowledge and career growth. Looking forward to working in a high growth organization with considerable advancement opportunities, where I can enhance my competence in the field of my interest for mutual benefit.

Work Experience
Human Resources Affairs Executive (20 March, 2016 – present)
RAK Chamber
www.rakchamber.ae
HR Development
• Implement strategic and operational plan initiatives related to human resource development.
• To contribute to the identification of the training needs of all employees in the institution in coordination with the training department.
• Study organizational structures and units and reorganize them and qualify and submit appropriate suggestions and recommendations.
• Planning and following up the implementation and evaluation of the career path of the staff and the programs of preparing and qualifying leaders.
• Preparation of jobs descriptions of the functions of the institution.
• Analysis, classification and evaluation of jobs at the institution.
• Participate in the studies of salary systems, benefits and incentives for employees of the institution.
• Contribute to the design of questionnaires and public opinion polls for the employees of the institution and make recommendations.
• Study, propose and apply modern human resources practices, and promote awareness of the culture of excellence and best practices in human resources management.
• Conduct comparative benchmark studies in the areas of human resource policies and systems.
• Proposing review and development of the systems and methodologies used in human resources management.
• Liaise with line managers to ensure a full understanding of their technical requirements and preferences.
• To amend and develop the regulations and laws pertaining to the human resources in the Chamber.
• To develop the human resources system in coordination with the Department of Information Technology.
• Member of the rewards and incentives committee.
• Member of the Administrative Violations.
• Member of happiness and positive team.
• Develop standard benchmarks for developing HR procedures and systems to reach best practices.
• Studying the human resources regulations and amendments thereto.
• Contribute to the development of the operational plan of the Department.
Recruitment

• Develop recruitment strategies to achieve required staffing levels and build recruitment materials for presentations.
• Sources applicants who meet the specified criteria for the position.
• Working with area and line managers to fill their technical positions and provide them the most suitable Candidate to work in Plant and or Operations area.
• Conduct competency-based interviews and use appropriate assessments.
• Make offers to successful applicants, negotiate when necessary and regret unsuccessful applicants.
• Check candidates' references with their previous employers.
• Update the candidates' database systems as required.
• Take a proactive approach to meet staffing requirements by attracting, sourcing and screening applicants using innovative techniques.
• Build effective working relationships with placement agencies, colleges and universities for recruitment purposes.
• Establishing & maintaining a good report with the Employees to maintain high level of Employees satisfaction.
• Writing Job descriptions in coordination with the hiring managers.
• Handling appraisals process with the related technical managers.
• Working in Emiratization project of hiring graduate trainees.
Compensations & Benefits:
• Salary / Payroll: Monthly payroll instructions, handling payroll for employee’s, then shift it to Salary system
• Processing of personal loan applications.
• Benefits: Annual leave, sick leave balance maintenance.
• Life and health insurance addition / deletion
• Calculating the end of service benefits.
• Preparing “Issuance” and signing all the HR correspondence letters (salary transfer letters, salary certificates & traffic department, etc...).
HR Collaboration with Management:
• Prepares monthly vacancy status (open position) and new employee joining report by headcounts report, compares them with the set budgeted headcounts, identifies deviations and discuss with CEO for corrective actions.
• Monitor and ensure update hiring status report.
• Review causes of any HR related.
• Monitor & ensure update PRO status report.
• Prepare joining, leaving & variance report & monthly submission by 10th of each month.
• Employee relation, events for reward.
• Disciplinary actions practice / issue warning letters.
• Prepare human resources indicators reports (quarterly and semi-annual) and prepare the final report for the year and submit it to senior management

Human Resources Administrator (March, 2011 – 10 March 2016)
Emirates Transport, The Emirates General Transport & Services Corporation, Dubai, UAE
www.et.gov.ae
• Recruitment
• Liaise with line managers to ensure a full understanding of their technical requirements and preferences.
• Develop recruitment strategies to achieve required staffing levels and build recruitment materials for presentations.
• Sources applicants who meet the specified criteria for the position.
• Working with area and line managers to fill their technical positions and provide them the most suitable candidate to work in Plant and or Operations area.
• Conduct competency-based interviews and use appropriate assessments.
• Make offers to successful applicants, negotiate when necessary and regret unsuccessful applicants.
• Check candidates' references with their previous employers.
• Update the candidates' database systems as required.
• Take a proactive approach to meet staffing requirements by attracting, sourcing and screening applicants using innovative techniques.
• Build effective working relationships with placement agencies, colleges and universities for recruitment purposes.
• Establishing & maintaining a good report with the Employees to maintain high level of Employees satisfaction.
• Writing Job descriptions in coordination with the hiring managers.
• Handling appraisals process with the related technical managers.
• Working in Emiratization project of hiring graduate trainees.
• Provide guidance and career development plan for the new national recruits.
• Performance Management
• Respond to inquiries by all employees about the performance management system procedures.
• Save & archive all information related to the performance management system.
• Inform the employee of the outcome of the meeting, observations, and decisions taken through different communication channels.
• Prepare meeting schedules for internal and external daily, weekly, monthly, and review meeting documents
• Establishing & maintaining a good report with the Employees to maintain high level of Employees satisfaction.
• Writing Job descriptions in coordination with the hiring managers.
• Employee Relations
• Preparation of certificates of all types, processing of official letters that require preparation for staff such as medical examination, salary certificate, experience and renewal of residence and others.
• Notify employees in the Federal Authority in the event of any observations from the medical committees.
• Compensations and Benefits.
• Vacations.
• End of services Procedures.
• Preparation of the end of service procedure for employees in the electronic system.
• Review all leave from the start of appointment for the last working day.
• Preparing a check for end of service benefits
• Training
• Training new employees on human resources management system in Emirates Transport from 2011.
H R – Recruitment Administrator (December, 2006 – March, 2011)
Road & Transport Authority (RTA)., Dubai, UAE
www.rta.ae
• Maintain employee contact information, update employee directory, personnel folders and employee contacts information.
• Job Application Process.
• Interview and Matching Process.
• Employment Offer & Contracts.
• Forwarding files to the assigned person for further procedures.
• Arranging & interviews.
• Following up employee’s visa status.
• Corresponding of concerned departments by the time of the candidates work in advance.
• Corresponding the departments (Administrative Service & IT) before the candidates joining day to arrange for him everything.
• Filling the form of health insurance & social insurance Association.
• Sending the candidates fill to the payroll department after completing it.
Marketing Manager (February, 2002 – December, 2005)
Fantasia General Trading Company, Dubai, UAE
• Handling marketing research and finalizing results for all marketing
• Strategy and Discover the best marketing plan for our products.
• Provide and review quotation to customer
• Leading sales team.
• Put the plan for sales and follow up with my team.
• Communication with customers and reviewing the performance of sales representatives and reporting customer satisfaction.
• Prepare Management Report such as Weekly Sales Call Report, Monthly Sales Call Plan, Monthly Performance Report and Year to Date / Market Feedback.
• Deal with customers regarding negotiating terms of a contract or closing a deal.
• Customs clearance and release of goods.
• Communication with the shipping companies, customs clearance and hiring.
• Overseeing the operations of transport and packaging of the goods before Export to the outside.
• Handle or manage problem solving.
General relationship Agent (March, 2001 – January, 2002)
City Lights Trading Company, Ajman, UAE

Education
• Bachelor of Law, 1997 Assuit University, Egypt.
• Diploma in Human Resources Management, December 2015, Sharjah university.
• Diploma in Human Resources Management, March, 2013 International Cambridge College.
• Master in General International Law (under procedure (.

Courses
• Attending the hand on Technical Workshop on CISCO IP Phones, March 2012.
• Training Course on the Human Capital Standard for the Government Excellence Award.
• A training course to explain the standards of the seven-star world ranking system.
• Session on Analysis of Financial Statements.
• Workshop on the power of innovation.
• Training course on innovation in government work.
• Training course on the distinguished government department.
• Training course on service delivery channels above expected for customers.
• A training course on creating a positive and happy work environment.
Honors
• Outstanding Employee of the Month (December 2011) at Emirates Transport.
• Outstanding Employee of the Month (February 2012) at Emirates Transport.
• Outstanding Employee of the Month (April 2012) at Emirates Transport.
H R skills
• Recruitment.
• Training: Conduct and arrange employee orientation, development, and training.
• Payroll: Process and submit payroll information to Complete Payroll by applicable.
• Following up & experience in employee’s visa processing.
Key Strength
• Executive meeting and event planning experience.
• Exceptional time management skills.
• Systematic problem solving experience.
• Project management and organizational skills.
• V Good communication skills (English & Arabic).
• Work cooperatively with others and group management.
• Work safely without presenting a direct threat to self or other.
Computer skills
• Microsoft outlook for managing company email and shared diaries.
• Operating system: Windows 95/98/2000/ME/XP.
• Software Application: MS Office 2000/2003 and net.
• Oracle ERP – HR system
Languages: Arabic (native) & English (very good).
Hobbies : Reading, Traveling and Football.