shameer basheer

IT NETWORK ENGINEER

An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organisational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. A growth driven professional with good experience as IT NETWORK ENGINEER having nearly 6 years of experience in Networking, CNOC Operations, Security Implementations, Administration, Server level management. Experienced in providing motivation, guidance and an up to date networking consultancy service to both colleagues and clients

Last Resume Update April 30, 2019
Address dubai, United Arab Emirates
E-mail shameerb121@gmail.com
Phone Number 971527812821

Experience

GLOBAL VILLAGE
IT SUPPORT ENGINEER
Jun 2018 - Current

• Administering & designing LAN, WAN internet/intranet and voice networks.
• Configuring VLANs and Implementing Inter-VLAN routing using multi-layer switches and Cisco Routers.
• Monitoring & troubleshoot L3, L2 switch with input and output connectivity.
• Expert in configuring, implementing and troubleshooting DNS, DHCP, FTP.
• Configuration of Switches using TELNET & SSH.
• Monitoring Tools: Traverse, Kaseya VSA, Web NMS.
• Maintain the Production server (windows 2012 R2) of EMBED systems.
• Responsible for communication protocols, configuration, integration & security.
• Troubleshoot and configured EMBED RFID readers in respective locations.
• Maintaining pre-packaged software applications on the LAN.
• Address users support tickets regarding hardware, software and networking.
• Working with multiple technical platforms mainframe, two-tiered client-servers and three-tiered client-servers.
• Managing multiple projects concurrently and comprehensive knowledge in installing and configuring Microsoft Server 2008/12, Group policy management, user creation and administration.
• Installed and successfully configured POS machines, AVAYA telephones in respective places.

TATA CONSULTANCY SERVICES
IT NETWORK ENGINEER
Oct 2016 - Mar 2018

• Strong ability to diagnose server or network alerts, events or issues.
• Hands-on experience in routing configuration (RIP, IGRP, OSPF, EGP, BGP).
• Experience in Ethernet, Fast Ethernet, Gigabit Ethernet, 10 Gigabit, 40 Gigabit Ethernet.
• Extensive Knowledge of Tomcat server systems product line and TCS ION compatible technology.
• Part of project centre setup team, for centres situated across the country that demands most complex implementation activities for IT Architecture to be dealt with in a professional and time bound manner.
• Provided technical design management of external and internal assets supporting construction of new routes and upgrades to national network infrastructure.
• Worked as a part of IT Resources Recruitment team.
• Handle the tasks of providing technical support on Online Assessments to employees via phone and email.
• Monitoring & troubleshoot the customer interface and noc NetBoss XT interface.
• Monitoring HPSM ticketing tool.
• Provides timely feedback to end users on their IT service requests/IT problem tickets
• Monitoring & troubleshoot the customer interface and noc NetBoss XT interface.
• Monitoring HPSM ticketing tool.
• Provides timely feedback to end users on their IT service requests/IT problem tickets

ARMOR SYSTEMS
IT SUPPORT
Aug 2013 - Sep 2016

• Providing end-user support and network administration services.
• Maintain IBM, Compaq Windows Server 2003, Print Server and Active Directory.
• Provided technical support for major hospital sever.
• Provided technical support for EMR, PAS, and MEDITECH in multispecialty hospitals.
• Providing end-user support for ORACLE health care.
• Providing end-user support for MEDIWARE, MEDINOUS and SUPER CLINIC MANAGEMENT SERVICES.
• IP Phone Configuration and Maintenance.
• Managing and troubleshooting all escalated calls from Field engineers.
• Monitor, identify and report security weakness as well as manage client needs and expectations in all phases of their information security solutions.
• Installing & Configuring DVR, NVR, IP cameras and configuring online Remote System.

Education

UNIVERSITY OF KERALA
BACHELOR OF TECHNOLOGY
Jun 2008 - May 2012

APPLIED ELECTRONICS AND INSTRUMENTATION

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