CAREER OBJECTIVE:

An enthusiastic, ambitious Telecom Engineer who is confident and determined to build on the diverse 8 years’ experience in Telecommunication, VoIP, IT Support Specialist and 5+ years IT Help Desk & Management and System Networks. Highly motivated and commitment to ensure a successful outcome to any challenge or role assigned.

CAREER PROFILE/SKILLS:

• Design, Installation, Maintenance, and Troubleshooting of IT Infrastructures (LAN, WAN, Servers, Wi-Fi, CCTV).
• Operation Systems Expert like Windows, MAC, Linux (Windows 7, 8, 10 installation from Image and Script).
• Experience in being a Mentor, Team builder, coach, empowering others and contributing to their successes.
• Experience supporting a Microsoft systems environment (DC2012, 2016, AD, User Policies).
• Excellent client-facing and inter communication skills (Phone, Email, F2F, Social Media).
• Elastix, PABX SV8500, DT700, DT800, Cisco IP Phones and Cabling.
• Analyze Voice calls Pcap Ethereal Traces with Wireshark.
• Experience working of management tools (Solarwinds).
• Exchange Server, Windows Server 2008/2012