CURRICULUM – VITAE
Geetika Kumar Khurana geetika.765@rediffmail.com +971-557109196
United Arab Emirates.
Objective:
An appointment in a role befitting my qualification, in a progressive organization that will give me optimum exposure & a challenging role in the industry, whereby I can proactively contribute towards the organization’s long term goals & overall growth in Customer Services & Public
Relations & Sales Industry ,Dealing with prospective clients on various deals in the market Closing Deals with follow ups and Meetings Globally , Target oriented. With an expert ability to contribute a lot in the management while immense knowledge of seeking a challenging and rewarding position in a firm, aspiring to develop, Soft skills, Empathy, service no with providing every possible solution to customers, putting customer in our shoes, confident and to build the good rapport between the customer and company which brings up to keep the customer delighted, lead and contribute to the organization overall goals while implementing Negotiation Skills, Following up, pipelines & prospecting mainly focusing on international clients.
Work Experience:
October 2018 Sales Manger (Off Plan Specialist) in, AL MAMSHA by ALEF GROUP – Zero 6,Mall,Sharjah,UAE.
Working in ALEF GROUP,Privately held Lifestyle experience Provider By SHEIKH KHALID SULTAN AL QASIMI The SON of THE RULER OF SHARJAH.
Duties and Responsibilities
As high-performing Sales Manager act as a Liaison & meet customer’s acquisition and revenue growth targets by keeping company competitive and innovative. And responsible for maximizing the sales team potential, crafting sales plans and justifying those to plans to the upper management.
• Achieve growth and hit sales targets.
• Build and promote strong, long-lasting customer relationships by partnering
with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Connect with Active Broker Agent for developing more sales.
• Primary role as a Sales Manager is to drive sales through direct channel.

• Though would lead sales team to ensure that value added propositioning is resented to potential clients, in line with the overall objectives and growth plans of the business.
• Be a hands-on sale professional responsible for driving the business forward within a highly competitive market.
• Conduct negotiations between Relationship Managers (sales consultants) for the delivery of the team’s sales targets.
• Monitor conversion of direct leads to prospective customers in an efficient manner.
• Actively involved in deal closures with the team.
• Coaching, motivating and managing Relationship Managers to
achieve desired sales results is an integral part of the role.
• Participate in key result area and performance indicator
review processes to establish areas for improvement.
• Determining market trends and competitive analysis to formulate effective way forward.
• Maintain a high professional and ethical profile in accordance with industry and company standards.
• Open to travel as per business needs.
• Assisting with all approvals for Mortgages & Easy Payment Plans.
• Closely Monitoring for SPA/Title Deeds , Verifications.
• Responsible to achieve / over achieve the sales revenue targets as per business
plan including managing the International sales team and the entire sales process flow in terms of strategy, prospect management and closing of deals.
• As Sales Manager International has to target new markets internationally to conduct Launches, Road shows, client meetings and setup representative offices were required.
April 2016-OCT 2018:Sr. Property Consultant , at Azizi Developments Dubai, UAE.
Working as Sr. Property Consultant in Best Developer of The Year 2016 & Fastest Growing Developer 2017.
Duties and Responsibilities
• Intelligently consulting on various real estate projects
• Advising on real estate contacts and purchase agreements
• Accompanying clients to on site project launches
• Adhering to KPIs
• Liaising with and advising new investors
• Identify investors with property consultancy needs and
business opportunities
• Generating new leads and managing a solid pipeline and close sales
• Responsible for working in a target driven sales environment to maximize the opportunity of sales.
• Attend to daily real state enquiries

• Knowledgeable and updated about government housing/ property laws and policy and marketing activities
• Develop and implement strategies effective in increasing the value of property.
• Arranging advertising to promote the property
• Maintain a high professional and ethical profile in accordance with industry and company standards.
• Assisting with all approvals for Mortgages & Easy Payment Plans.
• Closely Monitoring for SPA/Title Deeds, Verifications.
• Open to travel as per business needs.
• Report (DSR)
Lucrative Investment Projects 5 Strategic Freehold Locations and Adding More.Consulting both first time and experienced buyers and investors with the most difficult purchase decisions in their lives by helping them with my real estate experience in the top 10 communities and to-date market knowledge, it's my focus to make it easy for my valued clients to select from one of the 5 strategic locations having the sought-after developments already taking place, specialized in timely and quality delivery of Residential and Serviced Apartments only at locations like Palm Jumeirah, Al Furjan, Jebel Ali Downtown, Riviera – Meydan One - Mohammed Bin Rashid City, Dubai Health Care City and more soon to be added in the portfolio at significant locations. As a one window service integrated with our in house furnishing solutions for your residential apartments and also have mortgage consultants who specialize to uncover the opportunities within your current cashflow and budget to help your dreams come true by getting you mortgage pre-approval from our approved list of many motivated banks for free.
Feb 2012- Mar2016:Centre Head at Frankfinn Institute of Airhostess Training, at – South-Ex Branch,Delhi – India & Knowledge Village,Dubai – Uae.
Duties and Responsibilities:
Handling Operations, Sales & Revenue, and Recruiting, Administration & sales revenue & Grooming & Training for centre.
• Direct Sales• Customer Satisfaction Services• Team player with a can-do approach• Soft Skills• Public Relation Management• Business Development• Sales &,Lead Generation• Corporate Trainings• Leadership & Team Handling. Grooming Standards• Client relationships• Delivering Results• Difficult customer handling• Negotiations• Daily Sales Reports/MIS/CRM• Leading sales teams to achieve sales
• General: Lead and represent the department of Student Services in the day to day operations; provide campus- wide leadership by directing the department's work with faculty and staff, students and partners to ensure student engagement and retention goals . Lead and manage the department’s annual budget entered around the implementation.
• Customer care: Build and maintain relationships with students, faculty and parents to effectively communicate academic and/or behavioural performance plans; Escalate and resolve areas of concern as raised by parents and students
• Career guidance: Provide effective and timely career advising to students on career options, resume and cover letter critique, development of job search strategies and interview preparation
• Career center development: Foster partnership and increase opportunities through continuous,
targeted engagement with HR offices of corporate partners, including organisation of networking
sessions as well as customised initiatives to meet the hiring needs of the organisation
• Internship support and placements: Advertise vacancies and opportunities to students; Lead
and manage multi-sector placements, internships and effective career development support for
Students
• Training and development: Identify and organise relevant workshops and trainings to ensure that students develop skills needed to grow their careers and conduct effective job searches; identify professionals from

respective industries to conduct career talks to increase the exposure of students to the business world; organise networking sessions to create additional platform to connect corporates and students.
Business Developing & Sales- Facilitate data management, team management and managing/ preparing MIS • Admission process & documentation, batch formation, giving career
seminar at Educational institutes, schools, colleges etc. for Aviation, Hospitality, Travel & Tourism, IATA . • Auditing daily Sales & Academic reports • Taking care of certification of the students. • Responsible for achieving weekly/monthly admission target of the centre delivering impactful sale. • Running the academic operations, Batch scheduling • Ensuring Proper handling of all queries of students & parents by effective
counselling.
Recruitment Skills –
• Institutes, schools, colleges etc. for Aviation, Hospitality, Travel & Tourism (Ticketing) IATA.Placed & Recruited candidates for—All Domestic Airlines & International Emirates, Etihad, Qatar, Singapore ,British, Oman, Riyadh etc.Hotels- All Domestic & International. -Taj, ITC welcome, Raddisson-Blu, Maurya,
Samrat-Ashok etc.Interviewing & screening for international airlines of external & internal candidates for Airlines & Hospitality Industry with the staff reporting- counsellor, admin, trainers (payroll/retainers). • Assessing - Interviewing & screening for international airlines of external & internal candidates for all allocations of Aviation & Hospitality Industries. • Recruit junior roles including sourcing, interviewing and reference checking. • Determine and implement recruiting best practices • Partner with managers to determine requirements for the position and qualities of an ideal candidate. • Ensure that manpower requisitions and interview appraisals are completed in a timely manner. • Conduct phone interviews and face to face interviews • Create relationships with universities and post positions on websites.
Operations & Administration :
Prepared expense reports and corporate presentations. • Served as liaison between senior management and clients. • Worked to streamline flow of interoffice communications. • Prepared staff work schedules. • Made travel arrangements including booking hotels and arranging for transportation. • Coordinated meetings and ensured that conference room was ready for in-house meetings. • Hired trained and supervised administrative staff members. • Worked to improve overall office productivity. • Prepared staff schedules and ensured timely pay disbursements.
• Responsible of complete Branch
• Responsible of Branch Performance & Events & Revenue.
• Responsible of completing employees structure of the branch.
• Applying service and quality standards.
• Assuring the implementation of company’s policies and procedures.
• Ability to create any report required once needed.
Reporting Team-. Admin, Trainers, Re-Trainers/Full Time Faulty) Reception, Accounts and Security, Enrolling Manager, Business Development Executive, Sales Team, Counsellors, Placement officer
Nov2007- Jan’ 2012: Supervisor Guest Service Agent (International Sector) at Kingfisher Airlines, IGI T3 (International) Airport Delhi, India Duties and Responsibilities:
• Ensured delivery of optimum quality work, rules and regulations, enhanced policies and standardisation of procedures, with High Grooming Standards.

• Responsible of Misconnected Passengers, Hotel Bookings for them and Rebooking procedures.
• Ticketing & Reservations (cancellations, rebooking, creating/modifying PNR, Fare Rules) SABRE & AMADEUS, Gallieo – GDS-Reservations Systems.
• DCS (Departure Control System) Check-in & Group Check- in-Passenger Services
• Boarding Gates- Boarding Pass Concealing – auto/manually-Announcements at boarding gates.
• Arrivals –PIR Reports, ETA-ETD ,touch Down ,Door Closing Report Baggage handling and tracing(World Tracer)
• Supervising the BMA Area-& Security area.
• Meet & Assist-Meet & Greet, Escorting VVIP Guests to Aircraft
• Difficult Customer Handling , Problem Solving, Grooming Standards, Problem Solving, Customer Satisfaction, Airport Trainings.
• Manage overall daily operations to run smoothly and efficiently, conform to safety and security requirements; and to ensure our customers always feel special, valued and recognised.
• Supervising & assisting the employees on shift for any query they stuck on
• Providing OJT- On Job Training’s to existing &new employees.
Responsible for all allocations at designated shift -Reservations, Check- ins, Boarding, Arrivals, Baggage Area, Security, Safety, Quality & Environment, Policies and procedures, Day-to-Day Operations .
Educational background:
• Graduated in Bachelor of Science Textiles in the year 2008 From Annamalai University.
• AHA - 1year Diploma (Air hostess & Hospitality Academy)
• 10th & 12th
Computer Proficiency:
Sabre, Native Sabre, Galileo, Amadeus-GDS, Ms-Office, Ms. Excel, CRM, MIS, DSR. Reservations Software, Fidelio, SITA, PMS-Opera.
Strengths:
• Team Spirit, Dedication, and Positive and Practical attitude towards work, Hard-
working, Accepting Challenges and overcoming them.
Personal Details:
Date of Birth Father’s Name Marital status Visa Status Nationality Address
: 26 Dec 1984
: Mr Virender Kumar
: Married
: Spouse Visa valid till 2020 (UAE Transferable) : Indian
: United Arab Emirates
Geetika Kumar Khurana