Solving Customer Queries & Taking Complaints answering incoming calls & divert them to the respective.
Assisting & dealing in daily basis with inquiries or needs from visitors, customers & coworkers such as Cheques, ATM cards, statement & CM requests. Manage & organized overall Records Daily Monthly Reports, Documents & Files such as AOD, CRM, Dispatch and Mails. Monitoring & controlling the use of equipment’s, stationery, Pantry items & supplies within the office.
Basic Maintenance and repair of any office equipments

During the job with Dubai Customs I gained lots of experience in different fields. Dubai Customs plays a key role in protecting the community from the infiltration of drugs and prohibited goods to local use, as they impose a great risk on man’s health, the economy and the society’s. My responsibilities involves facilitate the movement of passengers coming to the state trough immigration and arrival area and assist the inspection inspectors to uses the most advanced scanning and inspection devices to protect the society from the entry of any forbidden items. I learnt many different skills and had a great experience.

Serves patients by greeting and helping them, scheduling appointments, and maintaining IV, IM, First aid, Stiches, BP and records.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provide time of treatment utilization by scheduling appointments in person or by telephone.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by patient records.
Obtains revenue by recording and collecting patient charges.
Maintains clinic inventory, medicines and equipments by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.

Studied anatomy physiology biochemistry pathology pharmacology and get training at CCU about ECG and treatment for cardiovascular diseases