- Welcome visitors by greeting them in person or on the phone and providing them with a positive first
impression of the organization
- Notifying other workers of visitor arrival
- Answering and forwarding calls to different departments
- Direct visitors to the appropriate person/office
- Deals with queries and provide basic and accurate information in person and via phone/email
- Receive, sort and distribute daily mails and deliveries
- Maintain Confidentiality and handle sensitive information
- Maintain the company's databases such as mailing lists, daily and monthly inquiries, client lists and
business cards
- Making reports from the sales team and forward it to the managing director
- Assisting and helping the Sales Team with general work overflow
- Perform clerical duties such as filing, photocopying, and binding, scanning and general work overflow
- Handling some HR works such as checking job application forms, shortlisting, and sending job emails,
scheduling, and assisting in the interview process
- Maintaining the cleanliness in the reception area
- Ordering and maintaining office supplies

- Guaranteed high levels of customer satisfaction through excellent sales service
- Assessed customers’ needs and provide assistance and information on product features
- Followed and achieved department's sales goals on a monthly, quarterly and yearly basis
- Goes the extra mile “to drive sales”
- Maintaining stock and presentable condition assigned areas.
- Actively seeking out customers in the store
- Remained knowledgeable on products offered and discuss available options
- Teamed up with co-workers to ensure proper customer service
- Built productive trust relationships with customers
- Complying with inventory control procedures
- Suggesting ways to improve sales (e.g. planning marketing activities, changing
the store's design)
- Handled cash transactions with customers using cash registers
- Scanned goods and collect payments
- Issued receipts, refunds, change or tickets
- Redeemed stamps and coupons
- Making sales referrals, crossed-sells products and introduce new ones
- Resolved customer complaints, and providing them relevant information
- Greeted customers when entering or leaving establishments
- Maintained cleanliness in checkout areas
- Keeping reports of transactions
- Pleasantly dealing with customers to ensure satisfaction