Mr. TUZINDE ISMAIL
Tel: 256-772-479-298/ 256-752-479298
Email: esmyltuzinde@gmail.com
Result oriented, team player, proactive, down to details, versatile and highly motivated individual with a track record of internal and external client satisfaction and retention

BIO DATA:
Gender : Male
Date of Birth : 11th January, 1985
District of Birth : Kampala
Current District : Mukono
Nationality : Uganda
SUMMARY OF ABILITIES AND SKILLS:
• Excellent customer care
• Good public relations
• Time management
• Ability to work at a high rate and producing assignments In time
• Hard working and committed
• Good speaking ability
• Adaptive time to all environments
• Timely delivery of assignments

EDUCATION BACKGROUND
YEAR
INSTITUTION
QUALIFICATION

jan-april/2015

2005-2006
Bweyogerere VTC
Law Development Center, Makerere
Certificate in Basic Electrical Installation

Diploma in Law

2004-2005
Makerere University
Cisco Certified Networking Association-Pending

2003-2004
Nakawa Vocational Training Institute
Certificate In Computer system

2002-2003
Kololo Senior secondary School
Uganda Advanced Certificate Of Education

1998-2001
Kakungulu Memorial School
Uganda Certificate of Education

1990-1997
Kyambogo Primary School
Primary Leaving Education

WORKING EXPERIENCE AND ACCOMPLISHMENT
Currently
International recruitment agent
. source for people who want to be employed in middleast and connect them to a our company
. educate them about foreign employment.
. and any other thing related to foreign employment etc.
Freelance Driver
. Driving to specific areas as directed by my employer,
. Doing what I assigned to apart from driving as agreed etc,
Risk Advisor
UAP INSURANCE
Key Duties and Responsibilities:
Sell and promote the Company’s General Insurance products to potential and existing clients.
Seek leads and develop clientele through networking so as to find new and potential customers.
Contact potential clients and making presentations to prospective clients.
Present proposals and requests for insurance to the Company’s underwriters for quotations and promptly communicate the terms to the clients.
Follow up on quotations to close business and obtain feedback from clients.
Ensure that policy requirements are fulfilled such as medicalExaminations, completion of appropriate forms.
The incumbent submit duly completed proposal forms to the Company and obtain confirmation binding cover.
Deliver insurance documents to the client and explain the policy terms and conditions.
Maintain regular contact with the clients to nurture the relationship between the Company and customers.
Follow up policy renewals to retain the business.
Report clients’ claims to the Company and follow up claims documentation from the
Follow up the claim with the Company on behalf of the client and provide information on the claim status to ensure prompt settlement of claim;
Forward customer queries and complaints to the Company and ensure the same are addressed;
Identify customer needs and present them to the Company;
Obtain information on activities in the market and advise the Company on business opportunities and threats;
Production Worker (Casual)
Coca Cola company Ltd
Mukono District, Uganda
Major duties/responsibilities and accomplishments.
1. Palletizing, Unpalletizing, Uncasing of crates, Fixing the conveyors
6. Operating machines like Uncaser, Caser Packer, Crowner, Filler, Labeller and Electronic Bottle Isolator
8. Stock taking etc
9. And any other job assigned to me
Personal Assistant/Secretary/Clerk
Principal, Bweyogerere Vocational Training Centre,
P O Box 21500, Bweyogerere,
. Devising and maintaining office systems, including data management and filing;
. Screening phone calls, enquiries and requests, and handling them when appropriate;
. Meeting and greeting visitors at all levels of seniority;
. Organising and maintaining diaries and making appointments;
. Dealing with incoming email, faxes and post, often corresponding on behalf of the principal;
. Taking dictation and minutes;
. Producing documents, briefing papers, reports and presentations;
. Organising and attending meetings and ensuring the manager is well prepared for meetings;
. Liaising with clients and other staff.
In addition to supporting my boss, I have my own personal workload and responsibilities, with extensive and additional duties which include:
. Carrying out specific projects and research;
. cleaning and organizing the office.
. And any other work assigned to me, etc
Security
Bweyogerere Vocational Training Centre
P o box 21500, Bweyogerere
. Do security searches, checks etc
. Make sure the place is secure
. Do people security search
. Do sighting In security camera control room
. And do control people in emergency situations also try to control emergency situations like fire outbreaks e.g
Freelance Legal, Legal and Property Agent
Kiwanga, Namanve, Mukono District, Uganda
. Freelance legal, legal and property agent
. Looking for property on market,
. .Looking for clients to buy property on market,
Mobile Money
Mobile Money assistant agent
. My duties and responsibilities are:-
. To deposit, withdraw, register customers on mobile money.
. To assist customers in all mobile money services
. To sale Airtime MTN cards
. And any other things assigned related to mobile money
Court Clerk (Internship)
Nakawa Court,
Nakawa, Kampala, Uganda
. Forwarding court cases that are supposed to handled each day by the Magistrate,
. Calling up cases that are to appear before the Magistrate every day,
. Assisting persons appearing before the Magistrate in making sure they know what to do,
. Assisting Plaintiffs and defendants if they don’t understand the language to make sure they do,
. Assisting the Magistrate to see that is in good position to handle cases every day,
. Contributing our mind in some cases before the Magistrate when handling cases,
. Also assisting Prosecutors when handling cases,
. And also doing any other thing as directed by the Magistrate.
WOW Cosmetics Israel, Kampala
Sales and Marketing Agent
I worked with WOW Cosmetics as the sales and marketing agent and my responsibilities in that company were as follows:
. Achieve sale volume target for all areas
. Business relationship building with manual distribution center (MDC) operator and outlets in an area
. Executing market development projects in areas to achieve desired goal
. Maintain contacts with retail outlets in an area, maintaining developments in the market and keeping g the head office informed thereof
Freelance Dollar Exchanger
. Buying and selling dollars from forex Bureaus like Stanhope etc
. Understanding dollar rate etc
. And any other thing to do with dollar and exchange rate,
GTV Uganda
Sales Executive/ Sales Coordinator
I worked with GTV Uganda as the Sales Executive and my responsibility were:
. Routing/ distribution design to maximize sales opportunities existing and developing
. Consistency achieving customer’s satisfaction and market execution, in respect areas of operation per
standards
. Handle customers’ complaints/ consumer and management of equipment in the areas
. Any other duties as may be assigned to me by the manger

OBJECTIVES:
To develop my immense skill and versatility in a challenging environment so as to maintain the level of professionalism acquired from working with the various professionals in their quest to meet the objectives of the organization’s setup.

ADMINISTRATIVE ASSISTANT
I do have a wide experience in administration I attained from my current and previous work plus skills and library skills assisting as an assistant librarian and administration of Nakawa VTI.
. Drafting office works including memos etc.
. Typing office works like speeches, meeting minutes and any other computer works.
. Delivering office packages, parcels, letters etc. directed to any destination told.
. Monitoring offices if there is any assistance needed.
. Closing any other works or duties assigned to.

LIBRARY ASSISTANT:
NAKAWA VTI
. Assisting in coordinating with the librarian and administration
. Routing enough the data base to know which books are missing
. Feeding book new titles in the computer data base that are introduced to the library
. Feeding the library data into the computer
. Asisting in making library purchases of new books
. Assisting the librarian in finding out what books do the students want most.
. Handling any duties assigned by the librarian
.TECHNICAL SKILLS:
. I attained technical skills due to the time at Bweyogerere VTC and from Nakawa Vocational Training institute where i worked plus Semart Electrical Motor rewinders Workshop Nakawa, Jinja road and Home workshop where we used to work.
PERSONAL PROFILE:
A well-organized and high self’ motivated person with an affinity for team work, with due respect to learning from any one, sharing my discoveries in my first priority.
ASPIRATION:
To lead the marketing/ Administration department of a company
To become a successful administrator/ lawyer
Advance in my academic professional
OTHER RESPONSIBILITIES:
• A social Worker
• Voters registrar-Kiwanga/ Namanve 2006 (Mukono District)
• Career advisor and Guidance
SCHOOL RESPONSIBILITIES:
Class representative, Makerere university CCNA class
General Secretary Science and technology Club, Kololo Senior Secondary School
Class monitor-Senior Two, Brilliant High School
LANGUEGES SPOKEN:
FLUENT,
• English
HOBBIES:
• Watching television/ radio mostly developmental programs
• Reading newspapers/magazines/ business/ fashion, etc
• Surfing internet etc

REFEREES:
Mr. LUGOLOOBI RICHARD
Chairman,
Kiwanga,Nantabulirwa.
Tel: 256-772-076080
Mr. Tuzinde Abasi
Principal
Bweyogerere VTC,
Bweyogerere, Jinja Rd, Uganda
256 772 433058

Mr. Isa Ziwa
Engineer
Touch FM,
Kampala, Uganda
256-772-990138
WHY INTERESTED:
I want a forum where I can employee my professional expertise to the satisfaction of my employers and co-workers
DECLARATION:
I declare to the best of my knowledge that the information given is correct and true. I do hereby undertake to save the truth, to work diligently with all the authorities, to obey reigns of the establishment, to exercise discipline and promote institution image.

Tuzinde Ismail