Noufal V P
IT Support EngineerI have graduated from University of Calicut in 2015 with a bachelor's degree in Computer Science and Engineering.
I have a very sound knowledge of Computer Networking and Oracle Database Administration.
I have worked in Meitra hospital in India as IT Support Engineer,
| Last Resume Update | April 28, 2019 |
| Address | Sharjah, United Arab Emirates |
| [email protected] | |
| Phone Number | 971569687045 |
Experience
IT Support Engineer
Proficient in handling escalated calls and providing 1st Level Technical Support to end-users • Installation and configuration of computer hardware, software, systems, printers and
scanners
• Troubleshoot system and network problems, diagnosing and solving hardware or software
faults
• Managing active directory, user accounts, permissions and passwords
• Configuring and troubleshooting outlook for mailbox enabled users
• Installing and updating antivirus and software’s
• Backup and Restore of data
• Supporting and managing applications like Hospital Information System (HIS),
Picture Archiving and Communication System (PACS)
• Coordinating hardware’s and biomedical equipment’s installation with clients and installation
team
Junior Network Administrator
Perform network and systems performance monitoring tuning capacity planning
• Following change management procedures recommend schedule install troubleshoot and support software hardware improvements upgrades patches reconfigurations and/ or purchases
• Installation, configuration of Cisco routers, switches
Education
B.Tech Computer Science and Engineering