John Richard Castrillo
Customer Service Professional• Customer Service
• Fully committed to following directions and regulations
• Passion for learning
• Fluent in English communication
• Fast learner
• Can easily adapt to a fast-paced environment
• Can easily get along with people / co-workers
• Specialty in sales
Last Resume Update | October 15, 2020 |
Address | Dubai, United Arab Emirates |
richardcastrillo25@yahoo.com | |
Phone Number | +971 50 625 0186 |
Website | https://t.me/pump_upp |
Experience
Export Sales Coordinator
•Preparing shipping documents
•Coordinating with forwarders regarding shipments
•Preparing reports
•Collaborate with sales team to offer quality customer service
•Making Quotations
•Coordinating with clients
Sales Executive
•Welcome and address customers in a professional manner
•Collaborate with sales team to offer quality customer service
•Manage a high volume of customers in a courteous way
•Maintaining the VM of the store as per the guideline
•Monitoring stock level and space management
•Visual Merchandising
Sales Executive
•Welcome and address customers in a professional manner
•Collaborate with sales team to offer quality customer service
•Manage a high volume of customers in a courteous way
•Maintaining the VM of the store as per the guideline
•Monitoring stock level and space management
•Visual Merchandising
•Maintaining strong relationship with suppliers
•Review purchasing agreements with vendors and maintain open communications with them
•Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies
Customer Service Representative
•Answers inquiries by clarifying desired information
•Resolves problems by clarifying issues
•Maintains call center database by entering information
•Keeps equipment operational by following established procedures, reporting malfunctions.
•Fulfills request by clarifying desired information, completing transactions, forwarding request.
•Updates job knowledge by participating on educational opportunities.
Education
BS Computer Engineering
Undergraduate