Operations Manager & Process expert. 10+ yrs of experience in operation and service delivery aspects within the telecom / technology industry.
Strong business support mindset tuned with MBA studies at IE Business School. Along with extensive knowledge in industry best practice like ITIL & eTOM.
Experienced in “Operations & Project Management” especially in managed services model. Deep knowledge and experience to evaluate plan and implement improvements in business. Functional expertise coupled with strong managerial and leadership skills along with team building capabilities.