CUSTOMER SERVICE AGENT
Personal Summary
Well presented with exceptional ward aiding skills, and the ability to provide an effective customer service. Experienced in working under pressure in a quick paced fast moving environment and able to receive guests on arrival in a friendly, helpful and approachable manner. Able to be an integral member of an administrative and clerical team, and can follow instructions and also have a willingness to learn.

Experience
KHALIFA GENERAL HOSPITAL ,AJMAN
JAN-2017-TO
-DATE
Position handle: -Male Ward Aide

• Helping nursing staff during transport patients from nursing units to departments and vice versa.
• Cleaning of crash carts, monitors and other medical devices in the ward area with the guidance of nursing staff.
• Assist in patient areas as directed by nursing staffs.
• Provide basic support to patient as trained by nursing staff.
• Move and clean equipment as required.
• Maintain required stock/supplies in the assigned ward.
• Helping nursing staff during the admission and assist patient with admission procedures.
• Transporting patients safely and comfortably between hospital wards and other departments.
• Use special handling techniques to move expensive, specialist medical equipment from one part to another part of the hospital.
• Transport medical supplies such as oxygen cylinders and collecting and returning them when they are empty.
• Collecting blood samples and medical specimen from wards and theater to the morgue room.
• Bring clean linen and other items to the wards and remove the dirty linen.

TEXAS COUNTRY CLUB HOTEL
Position ;Receptionist
FROM 2014-2016
• Hand out employee applications.
• Arrange appointments.
• Cash out people when necessary.
• Validate parking tickets.
• Give visitors badges and direct them to where they can sign in.
• Issue parking passes.
• Send email and faxes.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties.
• Prepare travel vouchers.
• Take and relay messages.
• Update appointment calendars.
• Schedule follow-up appointments.