Dear sir / Madam,

This is DHANA SINGH K from Al Ghubaiba-Dubai
I would like to apply for a position as IT Support Engineer.
I have B.E graduate with 6.7 years of total experience in the IT support & Maintenance industry
I had done by MCSA 2012 server certification,
Then I have knowledge about WINTEL Support / vmware Technologies / Citrix / Amazon Web server Cloud computing / storage. Also completed with professional certification courses.

MY SKILL SET

Technical Support for over 15000 User s + desktop’s / workstations /server
Ticketing Tools, HPSM , BMC Remedy, Internal Ticketing tools
Microsoft outlook & Outlook Express for e-mail services.
Backup process- Windows Servers features configuration & Maintenance.
Installed, Configured & troubleshooting of antivirus (Symantec, Kaspersky)
Maintain detailed and up-to-date licenses and hardware/software inventory
Remote Server Administration through MSTSC, Remote Utilities, Team Viewer, VNC etc
Back up in DAS & NAS & SAN
Take over all ownership of all user calls logged, ensuring resolution of calls within SLA.
Operations and Process control knowledge about ITIL
DSL / VDSL Modem Configuration (D-Link, Net Gear, Binatone etc) / WIFI Router configuration
Time & Attendance Device Installation & Configuration
Configure Network Printers and Scanners.
CCTV Backup and Online configuration & Monitoring
Windows Server 2003/2008R2/2012 /2016 Administration
Managing the AD, DNS, DHCP, WSUS, OU, Group Policies
All the new Software’s / Hardware have / Upgrades / Patches / Service Packs are tested
Vmware Technologies / Amazon Web server / Cloud computing & storages.

Required Details,
Total Years of experience : 6 Years & 7 Months
Current or last drawn Salary : 4000 AED
Current Benefits : Shift Allowance
Expected Compensation / month (AED) : 6000 AED
Notice Period : Immediately
Any Offers in hand(Y/N) : No
Marital Status : Single
Kids (if any) : No
Citizenship : INDIAN
Current Location : Dubai (Al Ghubaiba)
Preferred location : Anywhere
Countries Worked : UAE
Passport validity of Self : 21-Feb-23
Visa Type and validity of Self : 09-Oct-20
Date of Birth : 05-May-90
Whether Degree attested by UAE Embassy (yes/no) : Yes

https://s3.ap-south-1.amazonaws.com/dhanasingh/IT-SYATEM+ADMINISTRATOR.pdf