-Managing the spa team and client complains, increase the efficiency and productivity of team to exceed and beat the targets, as well as deliver exceptional customer service.
-Direct and encourage team, conduct evaluations and training, fulfill financial responsibilities, ensure the smooth day-to-day operations, in addition generate weekly reports.
-Hiring staff, coaching, training and development, deal with suppliers, introduce new treatments, pricing.
-Participate in beauty world held in Dubai, and launch outdoor activities like grooming talks for schools.

-Oversaw and examined spa to check the quality, provided KPI assessment, and organized the inventory.
-Successfully managed spa team and client complains, increased the efficiency and productivity of team to exceed and beat the targets, as well as delivered exceptional customer service.
-Directed and encouraged team, conducted evaluations and training, fulfilled financial responsibilities, follow up with social media and monthly promotions.
-Ensured the smooth day-to-day operations, in addition generated weekly reports.

-Oversaw and examined spa to check the quality and organized the inventory.
-Successfully managed spa team increased productivity of team, delivered exceptional customer service.
-Financial responsibilities, ensured the smooth day-to-day operations, generated weekly reports.

-Presented new products and treatments to the customers and delivered product training to the staff.
-Examined stock inventory reports on arrival, produced stock order list and created products display.
-Maximized the sales, achieved and exceeded the targets, accountable for merchandising on a daily basis and accomplished all the duties related to customer care and administration.

Hygiene and safety

Neuro Lingustics Practioner and Coach

Facials and Make-up

Sales and Marketing.

Life skills, Economics ,Art, Business Communication, English, Literature,Biology and Maths.