 Assisting guest and provide a unique customer service by applying the training we undergo to achieve the quality of service of the brand
 Evaluating task and giving suggestions for sales improvement
 Answering phone calls / queries from guest, Contacting prospective customers and discussing promos to maximize footfall
 Keeping up to date with special promotions and putting up display
 As a visual merchandising ambassador of the shop I have to check the merchandising and keep it always on Longchamp standards by following the VM guidelines
 Ensuring that all areas are clean and adhere to the company’s clear floor HSE policy.
 Managing cash & payment systems in accordance to company procedures and policies
 Using stock management system to log, check, locate and move stock both in and out.
 Planning and organizing the day and fully following operating procedures to provide customers with complete service and an enjoyable shopping experience to ensure and maximize sales
 Being able to turn customer service into sales by actively maintaining store standards on selling floor, fitting rooms and stockroom

Graduated with a degree of Bachelor of Science in Commerce major in Management Accounting (BSC-MA)