NAME: BIKRAMJIT CHOUDHURY

CAREER OBJECTIVE:
To work for an organization which provide me the opportunity to improve my skills and knowledge to growth along with the organization objectives

KEY SKILLS:
• Good communication skills.
• Adapt to changes and pressures in the workplace.
• Ability to work in a team and committed to excellence.
• Hardworking, dedicated.
Work Experience
Worked with Spicejet LTD As a Customer Service Assistant , at Airport Services Department Since 2006 at LGBI Airport, Guwahati Assam India.

Worked with Spicejet LTD As a Senior Customer Service Executive Since 2016 to 15Jul2018. at Silchar Airport, Assam India.

 Professional Synopsis:
Worked as Senior Customer Service Executive at SpiceJet Limited.
Follow and implement all Civil Aviation Rules & Regulation as directed by Directorate General of Civil Aviation & Bureau Of Civil Aviation Security.(Government of India)
Knowledge of environment in, airport handling & customer service/ Security service in airline industry and Managing team in several projects.
Proven expertise in management of associated operational team, customer relations, Adept at maintaining cordial business relations with external agencies like Airport Authority, Airport Security Unit, Central Industrial Security Force.
 Key Functions : SpiceJet Limited
Follow and enforce security and hazardous material regulations as locations to ensure the safety and integrity of customer and Company property, as well as Company/other aircraft and facilities
Take prompt actions on all the incidents, carry out on-the-spot enquiries into the case of theft/ pilferage, intervene in cases of violation of handling Procedures/Regulations and submit report to the Duty Manager or to Duty Officer without delay.
 Responsibilities as per Company SOP:
• Ensure Safety & Security of Passenger & baggage and flight on ground.
• Ensure maintain the excess control as per SOP.
• Ensure all Flight ops equipments are working properly (Computers ,laser gun, HHMD, DFMD, Radio set).
• Ensure all company asserts secure.
• Ensure all Documentation completed & log book entry maintain regularly.
• Resolving issues on Client compliances.
• Monitoring all the SG Flight Operation at Airport.
• GHE Monitoring and Manpower Deployment as per operations
• Ensure all the Documents Dispatch to Flight.
• Preparing Daily Flight records and send Reports.
• Make sure of proper Passenger Boarding in-flight and Baggage, Cargo loading.
• Ensure proper licensing with Airport Authority, and Airport Security.

PROFESSIONAL QUALIFICATION
Certificate of Airport Security Awareness Programme. (Issued by Airports Authority of India)
Dangers Goods Regulation Basic Certificate Course CAT-9(Under Spice jet Ltd) Approved by DGCA( Govt of India)
Basic Airport Handling Training Certificate

IT Purview with key skills: COMPUTER EDUCATION
Desktop Management Skills(APTECH)- 05th June 2002
Certificate in Web Publishing(C-DAC Ministry of Information Technology Govt of India)
16th April 2003 with Grade: A
Educational Qualification:
NAME OF SCHOOL/COLLEGE NAME OF BOARD NAME OF EXAMINATION YEAR OF PASSING
KENDRIYA VIDYALAYA BORJHAR,
GUWAHATI, ASSAM CENTRAL BOARD OF SECONADARY EDUCATION SECONDARY SCHOOL EXAMINATION
1997
KENDRIYA VIDYALAYA BORJHAR
GUWAHATI, ASSAM CENTRAL BOARD OF SECONADARY EDUCATION SENIOR SCHOOL CERTIFICATE EXAMINATION

1999

Extra Curricular Activities and Hobbies :
Watching Action Movies, Listening Music, GYM Workouts & PC Video Games.
Personal Details:
DATE OF BIRTH : 13TH June1980
Gender: Male
Marital status: Married
Language knows: English, Hindi, Assammes, bengali
Passport No: L 2118723
Permanent Address.:
C/0 TARUN CHOUDHURY
HOUSE NO - 533K, KAHIKUCHI BAZAR
P O - AZARA, GUWAHATI CITY
GUWAHATI, KAMRUP(M) PIN-781017 ,ASSAM, INDIA
Contact no :7002824331, 7896793733
E-mail ID : [email protected]
DECLARATION
I hereby declare that the fact given in resume are correct to best of my knowledge and belief.

Bikramjit Choudhury