I am an enthusiastic Receptionist/ Customer Service Agent with a multi-tasking ability, having a clear communication skills in both verbal and written English and French languages, which I used to address customers physically, through mail and via telephone. I am patient and attentive to details in other to understand customers’ needs, bearing in mind time management with a main focus on service knowledge used to persuade customer engagement. Over five years of experience dealing with all sorts of customers worldwide with different Religious background, I easily handle surprises, deal positively with pressure, gearing towards very high customer satisfaction, boiling down to a high contribution to company growth.