quest of a rewarding and exciting career opportunity in accordance with my professional experience, qualification and skills with an organisation of repute.

BRIEF OVERVIEW_____________________________________________________________________________
✓ An energetic, driven and highly motivated MBA professional with 7 years of extensive experience in Presale, Sales, Market Research, Key Accounts Management, Internal Business Co-ordination& CRM, as well as cross selling of Wealth Management Products.
✓ Experience in establishing & managing entire operations with key focus on bottom line profitability by ensuring optimal utilization of resources.
✓ Area of expertise:
- Strategic Marketing & Sales - Corporate Brand Development - B2B relations
- Business Development​​ - Customer Relationship Management - Driving sales
- Solution Selling -Team Management - Key Accounts Management
- Service Delivery - Sales Coordination - Market Research and Analysis

ORGANISATIONAL SCAN____________________________________________________________________
AMC Group,Dubai,UAE
Accounts Manager/Sales Co-ordinator
Feb ’18 to Present
✓ Performing the full-cycle recruiting: sourcing, screening, interviewing, offering, negotiating and closing the positions for both contractual as well as permanent staffing.
✓ Aggressively cold calling and research to find new leads and engaging clients for new job orders.
✓ Reviewing applications and resumes, in coordination with the recruitment team
✓ Reviewing the benefits package with candidates, quoted pay rates/ bill rates to candidates and clients respectively; approved time sheets
✓ Retention of existing clients and exploring the new opportunities within the existing clients.
✓ Exclusive focus on the non performing as well as inactive client by constant follow up using promotional emails, cold calls, visits and mailers to keep up the brand recall of the company.
✓ Regular follow up on the database of prospective clients through constant telephonic calls as well visits.
✓ Placing entry level to C-level IT as well as non IT professionals in both contractual and permanent full-time positions
✓ Partnering with HR Managers and IT Managers and various other Key personnels to identify top candidates, establishing the Rate cards, and fitting within the client budget requirements,negotiating on the salary ranges, Offer joining dates, and other incentives
✓ Effectively sourcing and recruiting candidates through internet research, internal database, cold calling, referrals, networking and other strategies
✓ Managing recruits and book of business by acting as intermediary between clients and candidates.
✓ Keeping the management informed on the competition and their strategies in the market.
TPConnects Technologies LLC,Dubai,UAE
Key Accounts Manager
July ‘17 to Feb ‘18
✓ Managing key clients and build strong relationships with customer specifically with the Travel Agency Community.
✓ Establishing and expanding relationships with business owners and decision makers
✓ Giving the consultant approach to the management by recommending the right campaigns (both by manufacturer and marketing mix – email, banner ads, Facebook, direct mail, etc.)
✓ Managing internal interfaces to fulfill the customer contracts
✓ Providing the full cycle of product development input based on market and customer feedback.
✓ Identify and pursue business opportunities together with airlines and other third party Travel Suppliers and in accordance with the defined expansion strategy
✓ Exclusive focus on the presentation to the International as well as local travel agency communities for their requirements for B2B, B2C,B2B2B travel aggregator platform and Online Booking Engine Suite of Solutions.
✓ Effective co-ordination between the IT department, Project Management Department and the Operations department for an streamlined process of the project execution to the clients on time.
✓ Assisting travel agency community on their requirements of retail travel products, by delivering rich content, bundle offers and providing consumers with the ability to create their own offers which ranges from choosing services like hotels, activities and enabling travel agents to search, compare and sell travel products.
✓ Helping the international as well as the Middle East travel agency community with generation travel booking solution, an innovative cloud based travel booking and distribution tool catered to the airlines, travel agencies, online travel agencies and tour operators with a merchandising engine.
Streamport Media FZCO, Dubai, UAE​​​​​​​
Business Development Manager
From Jan’15 to May’16

✓ Regular outbound calling to new and existing consumer electronic resellers.
✓ Providing excellent support to inbound opportunities (email, live chat, and phone calls)
✓ Establishing and expanding relationships with business owners and decision makers
✓ Giving the consultant approach to the management by recommending the right campaigns (both by manufacturer and marketing mix – email, banner ads, Facebook, direct mail, etc.)
✓ Understanding the customer needs(manufacturers and resellers) by visiting each client to have discussions on the wide range of products that suit the customer needs at the same time suggesting strategies that would help the manufacturers and the resellers to push the product sales at the same time overcome the challenges of product saturation.
✓ Developing and maintaining exceptional advisory relationships with existing customers that always exceed their needs
✓ Handling the e-commerce platform and approaching various online portals for partnership
✓ Adding best values of Revenue and keeping good business relationships with the marketing partners (manufacturers and resellers).
✓ Effective usage of the CRM tools like salesforces etc.
✓ Visited Qatar and Bahrain inorder to do the product training and product promotion and updation of the new features of the products used by the clients.
✓ Coordinating between the purchase departments, account department as well IT department to ensure timely delivery of the client orders.
✓ Constant interaction with the Category Managers and purchase managers of the major retailers like SharafDG, Landmark Group,Jumbo’s,Jacky’s to influence their decision making for the choosing and purchasing the products.
✓ Providing training and producing support material for the sales team.
✓ Developing, implementing and executing strategic marketing plans for entire organization to attract potential customers and retain existing ones.
✓ Manage the entire BTL branding activities.
✓ In store branding, visibility, activation's.
✓ Review every promotion by reporting it and manage budget allocations
✓ Coordinate with different departments for all marketing and branding initiative
✓ Responsible for the entire marketing operations for UAE, Gulf marke.
✓ Handling packaging for promotion, new launches etc
✓ Ensure all marketing activities comply with developed annual budgets
✓ Acquiring sponsorships for events like Gitex and other major promotions which is run during the year from major retail groups and from parent companies.
✓ Regular store visits to ensure the products are displayed on the right way.
✓ Maintaining existing CRM client base and having face to face client visits.
✓ Identifying new set of clients and meeting the key decision makers of the companies to introduce the new products.
Unity Infotech Solutions, Dubai, UAE
Business Development Manager: IT Staffing & SIMS
From July ‘14 till Jan‘15

✓ Devise and implement marketing strategies in order to obtain technical consulting contractual and permanent job orders from targeted client companies in the Gulf (UAE) area.
✓ Identify and establish relationships with key decision makers within prospect accounts in order to secure new business opportunities.
✓ Identify opportunities to broaden the scope of services offered to existing client base.
✓ Maintain a high standard of service within new and existing accounts to ensure continued business.
✓ Driving business and ensuring sustained growth, focusing on achieving / surpassing sales targets.
✓ Expanding business reach and proactively creating new sales leads/ opportunities.
✓ Maintaining active accounts to ensure customer satisfaction and opportunities for repeat business.
✓ Identify Schools and Universities and pitch School Information Management System (SIMS).

UAE Exchange Head Quarters, Dubai, UAE​
Key Accounts Relationship Manager
From Nov’09 till July’14.

Key Deliverables
✓ Shouldering responsibility of handling Key Account Clients for the organisation both by acquiring new clients as well as maintaining existing corporate client base.
✓ Assisting in managing corporate client database of assigned branches as part of CRM.
✓ Improving focus on existing clients and reactivating them.
✓ Coordinating with Corporate Desk of assigned branches with regard to corporate services and their issues; reversing negative trend of negative performing branches.
✓ Identifying new streams for revenue growth & developing plans to build consumer preference.
✓ Conducting competitor analysis by keeping abreast of market trends to achieve market share metrics.
✓ Developing relationships with decision-makers in organization for business development as well to maintain the existing business relationship
✓ Creating cross sell and up sell opportunities for wealth management products.
✓ Establish and maintain relationship with key decision makers of the Retail outlets as well as their parent companies.

Key Highlights

✓ Secured first prize in Inter Department Learning Process for project done on Anti Money Laundering.
✓ Conducted study on Competitor Analysis and Product Feasibility on Associate Branch Transfer product of UAE Exchange.
✓ Instrumental in conducting Foreign Currency Cashier Training for esteemed Companies.
✓ Significantly contributed in acquiring famous brands as new corporates by adding value and providing goodwill to corporate sales.
✓ Assisted in adding large number of active corporate clients to the department.
✓ Efficiently conducted Certified Global Communication Survey with top key account clients.
✓ Recognized opportunities for the revenue growth of the existing client base, then actualized the value proposition and ensured implementation across the platform.
✓ Create and support client retention strategies for existing customer base and for new customers.
✓ Played a major role in coordinating and communicating with 42 top professionals of Dubai based companies for the famous workshop conducted by Mr. Vijay Menon(Motivational Speaker as well as counsellor for the Kerala High Court Magistrate) which was conducted by UAE Exchange in Dubai twice a year.
✓ Led the Corporate Business Wing of 12 branches covering areas in Dubai like Sheikh Zayed Road, RIGGA, Al Quasis and Jebel Ali areas.
✓ Adjudged as a consistent performer for the past three years by overachieving the target by more than 150%..
✓ Handled an existing client base of 200
✓ Adjudged as the Hatrick Employee of The Month for bringing in huge revenue clients and also have been appreciated and acknowledged for being the consistent performer.
✓ Training given on the Key Accounts Management System to the Arabic students from one of the top universities in Dubai.

TRAININGS ATTENDED____________________________________________________________________

✓ Attended Training conducted by Mr. Vijay Menon on Leadership Skills in 2010.
✓ Certified Course conducted by Empowered Performance in 2011 on:
- 21stCentury Client Relationship Management & Selling Skills (The Psychology of Selling).
- Dynamic Presentation Skills.

SCHOLASTICS_________________________________________________________________________________
✓ MBA (Marketing) from Amrita School of Business, Ettimadai in 2009 with 60.78% marks.
✓ B.Com. from Mount CarmelCollege, Bangalore (BangaloreUniversity) in 2007 with 70% marks.
✓ Class XII from Mount CarmelCollege, Bangalore (BangaloreUniversity) in 2004 with 76% marks.
✓ Class X from PoornaPrajna Education Centre, IndiranagarBranch, Bangalore (SSLC) in 2002 with 80.48% marks.
PROJECTS________________________________________________________________________

✓ Submitted project on the ABT product of UAEEXCHANGE
Scope:Analysed on the core product ABT (Associate Branch Transfer) including the slabs as well commission charges. Did a market research by conducting a survey with a client base of 80 companies and also did a comparison study among the top 5 exchange houses.
✓ Submitted project on the Client Relationship Management System for UAEEXCHANGE.
Scope:Submitted a detailed project on the Client Relationship Management system wherein a platform was initiated to the Key Accounts Clients to address on their issues and queries as well complaints and suggestions

SUMMER INTERNSHIP________________________________________________________________________
Organisation:​​​Godrej & Boyce Mfg. Ltd., Storage Solutions Division, Bangalore
Period:​​​​​Apr’08 – Jul’08
Title:​​​​​​Market Research on Customer Perception of Godrej Storage Solutions.
Description:
- Identified companies who used Godrej Storage Solution Products in Bangalore and through questionnaire got their feedback and perception about Godrej Storage Solutions Products and also other Storage Solution Provider in the district.
- Found if Godrej customers were facing problems with products and also found problematic areas which Godrej Storage Solutions Provider needs to improve in providing service.
- Analyzed reasons of those customers (companies) who stopped using Godrej Storage Solution Products.

CERTIFICATIONS______________________________________________________________________________
✓ Certified Course in:
o German (Level 1) from World Language Labs in 2007. Secured Grade A.
o Tally 8.1 from Mount Carmel College, Bangalore in 2007.

PERSONAL DOSSIER_____________________________________________________________
Date of Birth​​​​:​21st July 1986
Permanent Address​:​Dubai,UAE
Languages Known ​: English, Hindi,Tamil,Kannada& Malayalam.
Status : Married
Driving License​:​Valid UAE Driving License