 Greet guest and patrons as they arrive
 Ask if guest have a prior booking
 Manage the registration process
 Ask for Identification and ensure that the provided credential are accurate
 Handle guest Check-Ins and Check-Outs appropriately
 Take calls and provide information and transfer calls
 Manage accurate accounting of all rooms
 Provide guest with room keys and call for bellboys
 Take reservations over the telephone, through emails and in person
 Answer queries regarding the hotel’s services, charges dining facilities, sports facilities and travel directions
 Refer guest to appropriate departments to resolve complains or provide suggestions
 Compute bills and take payments
 Provide guests with directions around the hotel

TRANSLATOR ENGLISH TO RUSSIAN AND RUSSIAN TO ENGLISH