Dear Hiring Manager,

Greetings of the day!

I'm writing to express my interest in the vacancy listed in your company. I have extensive experience in Customer Support, Fraud investigation, Data processing and IT. While much of my experience has been in the tech support, I understand the social value of this sector and I am confident that my tech support and telecommunication skills will be an asset to your organization.

My experience have included processing of orders, investigation regarding the problems of customers, checking fraudulent transactions as well as fraudulent trends regarding online orders and transaction for companies like Louis Vuitton, Michael Kors and other merchants across United States of America and Canada.

With my past profession, I have proficient knowledge in operating Salesforce CRM, Seibel OUI - Open User Interface, EBC - Cybersource tool, Adobe Photo Shop cc 2018, Adobe Flash, Professional CS6, Microsoft Visual C++ and Microsoft office.

My knowledge in Information Technology helps me in the field of Telecommunications, also my analytic skills is an asset when investigating customer problems. I am hardworking and willing to render overtime to finish the task assigned.

Experience has taught me how to build strong relationships with all departments in an organization. I have the ability to work within a team as well as cross-team.

It will be my great pleasure to discuss with you my Curriculum Vitae in person and I am looking forward to meet your team. Hoping to hear from you soon!

Sincerely yours,

John Paulo Espiritu
[email protected]
+971 52 8404 707