Logistics Manager
Email : balachandran2817@gmail.com
Mobile : +97150 1686415
A Performance driven professional with 22 years of experience in Logistics, Warehousing, Exports & Imports, Global Sourcing, Vendor Management, Strategic Planning, General management looking for a career where the leadership skills, management experience and strong logistics knowledge can be used to accomplish two main goals: • Demonstrated communication, analytical, evaluation and planning strengths to build teamwork through respect and positive recognition. • Accomplish strategic company goals to enhance profitability and drive performance.

Key Skills & Strengths

- Excellent client relationship skills
- Strong presentation and negotiation skills
- Track record of work achievements
- Quality management & mentoring abilities
- Tact to deal with individuals at all levels
- Strong leadership & communication skills.
- Willingness and ability to take responsibilities.
- Strong relationship buildings skills
- Able to identify problems and promote solutions.
- Capacity to manage a heavy workload while maintaining critical attention to detail.
- Good team player.
- Cultural awareness.
- Well organized and detail-oriented

Area of Expertise
Operation Management Logistics Planning Procedure Development Transportation
Traffic operations Cost reviews Sea/Air freight Customer focused
New Business Support Distribution Stock Management Workload Forecasting Warehouse Management Project Management Trouble shooting Contract Management

Achievements
- Planned and restructured the warehouse design, space allocation for different cargo and changed the stacking arrangements to accommodate maximum storage capacity.
- Developed new customers and have excelled in customer satisfaction.
- Established agents in various countries and set up wide network agencies.
- Worked on project shipments and awarded best project team leader.

Employment Record

Centaur FS International UAE-Sharjah – Fire and Safety, System Integration, HVAC systems, a part of Centaur group.
December 2018 -Till date: Commercial Contracts Manager-Handling both the operations and commercial contracts for all major clients of Centaur. Monitor the credit control and Accounts receivables.
- Establish and maintain supplier relationships. Draft, evaluate, negotiate and execute contracts.
- Monitor and complete contract close-out, extension or renewal, as per the terms agreed. Communicate contract-related information to stakeholders and provide contract-related issue resolution.

JBK Controls, Doha Qatar –A Global leader in system integration, safety and security fire alarm with testing and maintenance team of more than 1000 employees. A part of JBK group of companies Qatar.
November 2016- November 2018: Logistics and Warehouse Manager
- Oversee receiving, warehousing, distribution and maintenance operations.
- Setup layout and ensure efficient space utilization.
- Initiate, coordinate and enforce optimal operational policies and procedures.
- Adhere to all warehousing, handling and shipping legislation requirements.
- Maintain standards of health, safety, hygiene and security.
- Manage stock control and reconcile with the data storage system.
- Liase with clients, suppliers and transport companies
- Plan work rotas, assign tasks appropriately and appraise results.
- Recruit, select, orient, coach and motivate team.
- Prepare reports and statistics regularly (IN/OUT status report, dead stock report etc)
- Receive feedback and monitor the quality of services provided.

ATEIS Middle East FZCO – Dubai, UAE-A MNC manufacturing and developing electronic Fire Alarm Systems, Voice Alarm, Commercial Audio etc.
April 2015- September 2016: Logistics Manager
- Responsible for making sure that all logistics and distribution activities adhere to environmental legislation and comply with all health and safety requirements. Also, in charge of ensuring that all staffs are adequately trained and skilled to deliver the qualitative service that is expected of them.
- Maximizing earnings by keeping down labour, materials, fixed costs and any other overheads.
- Directing and managing all logistics staff and subordinates and recommending talented staff for promotion.
- Practical experience managing Health and Safety operationally across the team.
- Having an awareness of different cultures and a diplomatic approach to any associated conflicts.
- Operational experience in running third-party fleet and logistics.
- Ensuring that all appropriate documentation is kept on file and available for inspection at all times.
- Monitoring the cost, quality, and efficiency of both the movement and storage of stock and goods.
- Tracking deliveries and making sure the right stuff gets to the right place.
- Negotiating freight costs with freight forwarders, couriers and other third parties.
- Ability to establish a rapport with people from all social backgrounds.
- Regularly liaising with the companies’ fleet of drivers.
- Using the latest tracking software to document, track and locate stock being delivered.

Sharif Metals – Sharjah, UAE – A scrap recycling company
March 2013 –Mar 2015: Sr. Shipping In charge – Far east sector
- Heading the team of Far East sector.
- Managing & supervising all Commercial & Logistics activities, Keeping track of all logistics movements of Far East sector.
- Ensured Logistics Department complies with ISO 9002 requirements.
- Prepare MIS reports, process mapping, and other work related reports.
- To Manage and Negotiate the Import and Export freight charges pertaining to various freight forwarders within a given budget in turn maximizing the company’s profit.
- To supervise and Monitor the Entire Custom Clearance processes for all consignments at various Exit/Entry points from Dubai ensuring compliance with legal documentation required.
- Maintaining stock control of both International and Domestic warehouses, periodically, to provide smooth operation. Keeping the retail and sales team informed of NOS and dead stock levels in order to clear these and control inventory, helping to compile a quarterly aging stock report to be provided to the Retail and Sales Manager as an input for sales and discounts related tactical decision making.
- Managing inventory and liaising with Brand Managers to be aware of demand patterns to ensure optimum levels of stock and buffer are available as required for the business. Maintain inventory to ensure its quality is sustained for a longer period
- Supervision of letter of credits opening, Scrutiny of L/C documents and making relevant amendments.
- Ensure that the process of receiving the goods, recording and entering the same into the system and dispatching it to the stores is utilized in the most efficient way to minimize the cycle time.
- Monitored the quality, quantity, cost and efficiency of the movement and storage of goods.
- Coordinated and controlled the order cycle and associated information systems.
- Analyzed data to monitor performance and plan improvements and demand.
- Allocated and managed staff resources according to changing needs.
- Conduct performance appraisal for the team on a quarterly basis.
- Developed business by gaining new contracts, analyzing logistical problems and producing new solutions.

Retail Logistics – Dubai, UAE – A Freight Forwarding & Logistics company
Feb 2010 till Feb 2013: Sr. Logistics Executive
- Manage complete operation from inception to handover. Attend all operation related customer queries; independently handle quotations & correspondence with local and overseas clients.
- Assist interpreting and processing orders for shipments; Identify, report all Import/Export entries and prepare international documentation for airfreight /ocean shipments.
- Thorough knowledge of Jebel ali customs and Procedures, E-clearance, Ensure import and export transactions are executed in compliance with all applicable Jebel ali Customs laws and regulations.
- Advise Compliance Management of key issues, new and potential problems, including notices, penalties and other inquiries by Customs.
- Handled LCL shipments both import and export from inception to delivery.
- Provide complete shipment status to customers; closely interact with operations and customer service departments for complete control on shipments.
- Co-ordinate for preparation of forecast summary, trade reports and MIS for principals.
- Maintenance and check of agent invoices, debit and credit notes, co-ordination and MIS.
- Generate all trade related reports pertaining to the service in terms of commodity wise, equipment wise, port wise, ICD wise analysis of cargo flows and update principals of the same.
- Proactively communicate and advice on trends, changes in regulations or other logistics related factors that may have an impact on imports/exports.
- Preparing documentation for imports & exports, coordinating with freight forwarders, Inspection Company and other government organizations in order to clear the Consignments on time.

STALCO – Dubai, UAE – A Shipping Company
Jan 2005 till Jan 2010: Warehouse & Operations In charge– Jebel Ali branch
- Implemented and developed proper traffic and warehouse procedures for smooth flow of distribution - nationwide.
- Preparing all export documents (Packing List, Proforma Invoice, Bill of Lading, Custom Invoice, applying certificate of origin, Passing of Export Declaration)
- Liaising with Shipping Lines for Vessel Details, Container Release, Scheduling of Container, Sending load list, Bill of Lading, Switch BL’s, Transshipment Consignments.
- Responsible for making payments and arranging delivery of goods from local suppliers for loading of containers.
- Ensure the most efficient, economical routing and mode of transport is selected.
- Provide leadership in areas of logistic standard, metrics, communication and systems.
- Handling all Import Shipments – Following up with overseas suppliers for import documents, Handing --over the documents to the clearing agent for container clearing, organizing for container unloading at the warehouse.
- Overseas the negotiation of rates and contracts for land, ocean and air freight.

SKY SEA INTERNATIONAL FZE – Dubai, UAE – A Freight Forwarder (ETA ASCON GROUP)
Apr 2000 till Dec 2005: Logistics Executive
- Preparing all types of import and export documents, related to sea freight, air freight and road freight.
- Preparing Import bill, Export bill for the clearance of shipments through E-clearance systems for local as well as free zone companies.
- Tracking the import shipments, sending pre-alerts and arrival notice to the customers, clearing the shipments and arranging for the delivery of the consignment to the customers.
- Booking the shipments with the shipping line arranging for loading of shipments and completing all the documentation for the export of the shipments, LCL shipments / FCL shipments letter of credit.
- Forwarding quotation and tenders to the customers. Handling and resolving customer complaints/grievances through diplomacy and effective communication.

AM Trading – Dubai, UAE – A Trading Company
Jul 1996 till Mar 2000: Logistics Executive
- Booking the shipments with the shipping line/Freight forwarders arranging for loading of shipments and completing all the documentation for the export of the shipments, LCL shipments / FCL shipments letter of credit.
- Forwarding quotation to the customers. Handling and resolving customer complaints/grievances through diplomacy and effective communication.
EDUCATIONAL QUALIFICATION
- Bachelor of Commerce (B.com) Madras University, India.
- Diploma in Computer applications in 1999, Chennai, India.

PERSONAL DETAILS
Date of Brith
Marital Status
Nationality 28th July 1977
Married
Indian
Languages Known English, Hindi, Tamil & Malayalam
Visa Status
Driving license Employment Visa
Valid UAE Driving License