To,
Human Resource Manager.
Dubai, UAE.
Sub: Application for Customer Service Executive/Receptionist/Admin Coordinator.
Dear Recruiter,
I come across your advertisement notification on Indeed Career website for the vacant position of Customer Service Executive/Receptionist/Admin Coordinator. I am applying for this option because I believe to meet essential criteria for this available vacancy. I have worked with my previous employers as Guest Service Agent, Guest Service Executive, Receptionist / Admin Coordinator where I had to deal with our customers and clients as company representative to assist them as required. I started my career with hotel Crowne Plaza Delhi as Guest Service Agent and worked for more than 5 years.

I possess personal qualities that make me ideal candidate for this position. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive and committed to resolve customer’s problems. I work independently and require very little supervision to successfully complete my job. Moreover, I am energetic worker who is able to give as much efforts and dedication to my job throughout my duty. I understand that quality customer service is essential to a successful business for any organization as I have worked in various customer service roles over the course of my career.

JOB ROLES & RESPOSIBILITIES WITH PREVIOUS EMPLOYERS:

• Meet and greet customer to keep a pleasant, friendly and positive attitude to maintain company standard.
• Work as first point of entry when customer, vendors, business partners and visitors for any queries.
• Responsible to resolve customer queries and give product details as required.
• Handle customer complaints and maintain empathetic and professional attitude to resolve the issues.
• Schedule and maintain the meeting between company officials and business partners.
• Deal with concern team to resolve customer’s problem and schedule visit as per customer comfort.
• Responsible to answers the calls and deliver appropriate information as required.

I would like to take the opportunity to thank you for your consideration. And I look forward to get a chance to expand on my qualification, experience, trainings, and skills at interview level.

Yours sincerely,
Pooja