Customer service: Fulfil the customer requirements as per their needs, respond to complaints and ensure customer satisfaction during and after the service.
Administration and reception related works.
Sales and Business development.
Lead generation, customer scoping, sales and negotiation of commercial terms, and assisting in reception.
Manage production and delivery responsibility and handle customer requirements.
Can work on own initiative. Ability to multitask and priorities key tasks and meet customer timelines.
Inform clients of unforeseen delays or problems.
Monitor the team progress, identify shortcomings and propose improvements.
Assists in the preparations and organizing of promotional material or events.
Ensure adherence to law and policies.

Process credit card applications for new customers, setting credit limits and terms of service according to customer credit and background.
Review invoices, both paid and outstanding, and record them for future reference maintaining maximum availability of supported services for users.
Investigate customer spending trends to ensure security and catch possible signs of fraud or loss of card.
Visit local stores and businesses to convince them to use our services for their credit card transactions Investigate customer spending trends to ensure security and catch possible signs of fraud or loss of card.
Assist customers in signing up for a paperless account, having invoices sent through email and paid online whenever possible.
Perform sales calls to potential credit card customers, encouraging them to sign up for our services

BE in Information Technology