Byju Philip

Experience IT Manager

 IT Manager, Intercontinental Hotels Group Oman (Holiday Inn Muscat Al Seeb – 185 rooms with 11 Apartments. Pre-opening IT -Manager) Sept. 2013 – Sept. 2018.

 IT Manager, InterContinental Hotels Group (IHG) (5 years) - CROWNE PLAZA RESORT SALALAH, (153 rooms with 21 villas) from January 2008 till August 2013.

 Asst. IT Manager, InterContinental Hotels Group (IHG) (1 year) - CROWNE PLAZA RESORT SALALAH, Oman from November 2006 till December 2007.

 IT Coordinator, InterContinental Hotels Group (IHG) (1 year) - CROWNE PLAZA RESORT SALALAH, Oman from April 2006 till October 2008.

 Network Engineer, Technical Zone Co. L.L.C, Muscat, Oman (1 year)
From March 2005 till April 2006.

 Network Engineer / Customer Support Manager, Wintech Systems (1 year) (a division of Wintech Group PVT LTD. India, from May 2004 till March 2005.

 Computer Hardware Engineer, Silicon Valley Communications, (5 years) Kerala, India
From May 2000 till February 2005.

 First 100% IHG IT Tech Ready hotel in Oman, which comprises of PCI SAQ’s, IVS Scope, IVS Severity 4 & 5, Antivirus, PAN Data Encryption, EOL Windows, Security controls, CSA audit scores and guest internet scores.
 Slashed 15 % of budgeted expenses in the IT department year on year contributing directly to GOP.
 Pre-opening of Holiday Inn Muscat Al Seeb Oman (IHG), played key role in all IT system setup along with its procurements, system identifications and its implementation. ne
 System Development, successfully developed an automated system integrated with hotel PMS to provide guest details securely, as of Royal Oman Police mandatory requirement.
 Project Manager, real time two way interface for online reservation system, BOSCH access control & CCTV systems high potential in project schedules, project assignments, meeting schedules, establish policies, inventory control, project status reports, stakeholder updates, timely quality check etc.
 Network Design, configuration and implementation for the entire hotel, including Data, Voice, IPTV and WiFi network requirements.
 IPTV System, Installed IPTV in the year 2008 for the first time in Oman hospitality industry.

 PABX System (AVAYA) with integration of Convera & SKY Soft call accounting system
 HSIA for all Guest rooms & Hotel Public areas, both wired and WiFi network
 High Potential in Windows Servers, Domain Controller, Applications servers, Backup Systems, Antivirus, Firewall, Active network systems.

 Facilitate and establish long term project strategies. Use annual business plans to create resource plans including materials, manpower, equipment and financials. Apply basic project management tools for capacity enhancement and equipment replacement projects in the organization that ensures satisfying internal & external customer expectations. Establishing and comprehensive integrated project plans successfully the financial management of the projects. Oversee the design, installation and commissioning of new software applications, systems core and peripherals within the time and budget.
 Through knowledge in IT systems security and PCI security standards.
 Competent in Property Management System, Point Of Sales, Reservation System - Holidex, Accounting Systems- SUN, VISION, IBP, EFPM, HR applications, PABX, Network active components, Servers & PC Hardware and its troubleshooting.
 Thorough knowledge in Network Design and its Configurations of AVAYA & CISCO solutions.
 Excellent communication and interpersonal skills and works well with individuals at all levels.
 Strong planning and organizational skills and works well under pressure in a demanding environment.
 Budget and capital expenditure planning.
 Identification of needs and effective implementation of applications and systems to achieve higher organizational efficiency.

Last Resume Update June 3, 2019
Address Adoor, India
E-mail [email protected]
Phone Number +918289807022
Website https://www.linkedin.com/in/byju-philip-0a66102a/

Experience

Intercontinental Hotels Group (IHG)
IT Manager
Sep 2013 - Sep 2018

 Pre-opening of Holiday Inn Muscat Al Seeb Oman (IHG), played key role in all IT system setup along with its procurements, system identifications and its implementation.

 First 100% IHG IT Tech Ready hotel in Oman, which comprises of PCI SAQ’s, IVS Scope, IVS Severity 4 & 5, Antivirus, PAN Data Encryption, EOL Windows, Security controls, CSA audit scores and guest internet scores.

 Slashed 15 % of budgeted expenses in the IT department year on year contributing directly to GOP.

Intercontinental Hotels Group -Crowne Plaza Resort
IT Manager
Jan 2008 - Aug 2013

 System Development, successfully developed an automated system integrated with hotel PMS to provide guest details securely, as of Royal Oman Police mandatory requirement.
 Project Manager, real time two way interface for online reservation system, BOSCH access control & CCTV systems high potential in project schedules, project assignments, meeting schedules, establish policies, inventory control, project status reports, stakeholder updates, timely quality check etc.
 Network Design, configuration and implementation for the entire hotel, including Data, Voice, IPTV and WiFi network requirements.
 IPTV System, Installed IPTV in the year 2008 for the first time in Oman hospitality industry.

 PABX System (AVAYA) with integration of Convera & SKY Soft call accounting system
 HSIA for all Guest rooms & Hotel Public areas, both wired and WiFi network
 High Potential in Windows Servers, Domain Controller, Applications servers, Backup Systems, Antivirus, Firewall, Active network systems.

Crowne Plaza Resort Salalah (IHG)
Asst. IT Manager
Apr 2006 - Dec 2007

 Facilitate and establish long term project strategies. Use annual business plans to create resource plans including materials, manpower, equipment and financials. Apply basic project management tools for capacity enhancement and equipment replacement projects in the organization that ensures satisfying internal & external customer expectations. Establishing and comprehensive integrated project plans successfully the financial management of the projects. Oversee the design, installation and commissioning of new software applications, systems core and peripherals within the time and budget.
 Through knowledge in IT systems security and PCI security standards.
 Competent in Property Management System, Point Of Sales, Reservation System - Holidex, Accounting Systems- SUN, VISION, IBP, EFPM, HR applications, PABX, Network active components, Servers & PC Hardware and its troubleshooting.
 Thorough knowledge in Network Design and its Configurations of AVAYA & CISCO solutions.
 Excellent communication and interpersonal skills and works well with individuals at all levels.
 Strong planning and organizational skills and works well under pressure in a demanding environment.
 Budget and capital expenditure planning.
 Identification of needs and effective implementation of applications and systems to achieve higher organizational efficiency.

Education

Kingster Edudation
Master Of Business Administration
Dec 2017 - Dec 2018

 Master Of Business Administration in Hotel and Hospitality Management, elective Airline and Airport Management – (NIBM – A Unit of Kingster Education)

Government of Kerala Technical Education (IHRDE)
3 Years Engineering Diploma
May 1997 - Aug 2000

 3 Years Engineering diploma in Computer Hardware Maintenance / Electronics
(I.H.R.D. Government of Kerala Technical Education)

Contact Candidate