Basarath Ali Baig Mirza
Exceptional IT Manager with Management SkillsSeventeen plus years of extensive hands-on experience in handling networks, windows systems administration, troubleshooting. Designed, installed, configured and maintained complex LAN and WAN. Supervised permanent and contract personals. Excellent communication skills with the ability to interface in all levels. Good team player who also can work well independently. Looking forward to work in large enterprise network and enhance my career growth.
Skills
• Strong networking experience of large scale infrastructure with experience of supporting multiple sites.
• Strong network administration experience including installation, configuration and troubleshooting of CISCO routers & Nortel switches as well as patching.
• Technical knowledge of LAN/WAN network equipment (Cisco, Juniper), technologies, protocols and communication standards
• Network designs
• Experience in VPN and Remote Access solutions
• In-dept experience in understanding, supporting and troubleshooting MS Windows Server 2000, 2003, 2008, 2012, 2016.
• Strong experience of utilizing Active Directory.
• Experience of supporting Microsoft desktop products (MS Office, Exchange 2003, 2007, 2010, 2013, 365 / Windows 98, 2000, XP, Vista, 7, 8, 8.1, 10)
Career Achievements
• Implemented the Abu Hail data center which had over 100 servers and nearly around 20 switches.
• Instrumental in the migration of routers & switches in different locations.
• Successful integration for structured cabling, switch configuration and management of DCL (Dubai Central Laboratory) ITD(Information Technology Department) Building which consisted of about 40 switches.
• Setup and implemented the Call Center in LG Electronics which had a strength of 15 people.
• Successfully integrated the Middle East Network with Korean infrastructure.
• Setup and implemented a fully functional Domain with Active Directory policies.
• Successfully integrated automated attendance system with existing ERP.
• Implemented and managed Print Server (included 8 Printers) with Active Directory on Server 2012.
• Implemented, configured and managed SharePoint with workflow to maintain employee leaves and company purchases
| Last Resume Update | June 1, 2019 |
| Address | Sharjah, United Arab Emirates |
| [email protected] | |
| Phone Number | +971529992161 |
Experience
Assistant IT Manager
• Assist the IT Director in developing and reviewing budgets for IT department and ensure they comply with stated goals, guidelines, and objectives.
• Benchmark, analyze reports, and make recommendations for the improvement of the IT infrastructure and IT systems to the IT Director.
• Oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on company needs.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Assist the IT Director in department’s operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.
• Assist the IT Director in developing and implementing all IT policies and procedures.
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
• Maintain regular communications with the organization’s executives, department heads, and end users regarding IT activities and submit reports to the IT Director.
• Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.
• Manage, maintain and implement applications i.e., SharePoint – (2010, 2013, 365), Salesforce, QuickBooks, SQL database server, VM Ware Server/Client, ParaSQL.
• Generating KPI of systems for the management – monthly, quarterly and annually.
• Server/Datacenter management - Windows, Active Directory, Azure, Print Management.
• Security management - Antivirus, Firewall, VPN
• Network management – LAN, WAN, Routers/Switches, WIFI.
Education
Bachelors in Computer Science