
Alex Mark Ian Valeroso
High Quality Customer Service oriented with Good Communication skills.Sales Advisor –Virgin Megastore
March 2015 to March 2019
TecBuy Electronics- Dubai, UAE
To personally provide excellent standards of selling & customer service by the ff:
⎯ Maintaining and providing comprehensive product information to customers
⎯ Understanding and demonstrating customer care and high levels of customer service
⎯ Displaying good listening skills to identify customer needs
⎯ Looking for link selling opportunities which will increase basket spend
⎯ Understanding the importance of best selling lines and feature hotspots
To work as part of the sales team to achieve personal and department/store objectives through:
⎯ Supporting and helping colleagues with their work and getting behind company initiatives as and when they arise
⎯ Showing a genuine want to help the team achieve its objectives and using initiative at all times
⎯ Having the ability and willingness to acquire job related skills and knowledge through self development and by learning from others
⎯ Demonstrating flexibility in order to meet store needs and special events eg. Sale, peak trading periods, floor moves
To deputise in the absence of the Supervisor and to organise daily tasks relating to replenishment, ticketing and associated paperwork
To assist the Supervisor with the co-ordination of breaks and rotas
To ensure that all paperwork relating to replenishment, invoices and transfers is completed and returned within the given timescales.
To communicate effectively with line management on a daily basis to ensure they are:
Adhering to company policies and procedures on timekeeping, absence reporting, customer service etc
Actively supporting and communicating with colleagues, customers and managers
To be alert to fraudulent notes, suspicious behaviour and theft – taking appropriate action as required.
Promoter/Merchandiser-Carrefour
March 2012 to December 2014
CGC NOKIA - JAFCO Tower
Al Muntazah, Doha – Qatar
Welcome and greet customers, ascertain the customer’s needs
Help the customer by recommending and selecting and finding the right products within the store
Accurately describe the product features and benefits
Demonstrate and operate the product
Comprehensively answer any customer queries regarding the store, its products or services
Provide information regarding financing all leasing of products
Manage point-of-sale processes including register operation, receiving and processing cash or credit or other payments
Accurately provide change and receipts
Numeracy skills with regard to counting money sorting change and balancing cash registers
Maintain knowledge of any changes in pricing of goods or services
Maintain a clean and tidy work environment
Undertake stock count and reorder out of stock items
Provide detailed information regarding warranties, product care and maintenance for any of the products and services the store offers
MEDICAL CLAIMS PROCESSOR – 2009-2010
VALUECARE HEALTH SYSTEMS INC.
Ortigas Center Pasig City, Philippines
Last Resume Update | May 29, 2019 |
Address | Dubai, United Arab Emirates |
[email protected] | |
Phone Number | +971 526726286 |