Alex Mark Ian Valeroso

 High Quality Customer Service oriented with Good Communication skills.

Sales Advisor –Virgin Megastore
March 2015 to March 2019
TecBuy Electronics- Dubai, UAE

 To personally provide excellent standards of selling & customer service by the ff:
⎯ Maintaining and providing comprehensive product information to customers
⎯ Understanding and demonstrating customer care and high levels of customer service
⎯ Displaying good listening skills to identify customer needs
⎯ Looking for link selling opportunities which will increase basket spend
⎯ Understanding the importance of best selling lines and feature hotspots
 To work as part of the sales team to achieve personal and department/store objectives through:
⎯ Supporting and helping colleagues with their work and getting behind company initiatives as and when they arise
⎯ Showing a genuine want to help the team achieve its objectives and using initiative at all times
⎯ Having the ability and willingness to acquire job related skills and knowledge through self development and by learning from others
⎯ Demonstrating flexibility in order to meet store needs and special events eg. Sale, peak trading periods, floor moves
 To deputise in the absence of the Supervisor and to organise daily tasks relating to replenishment, ticketing and associated paperwork
 To assist the Supervisor with the co-ordination of breaks and rotas
 To ensure that all paperwork relating to replenishment, invoices and transfers is completed and returned within the given timescales.
 To communicate effectively with line management on a daily basis to ensure they are:
 Adhering to company policies and procedures on timekeeping, absence reporting, customer service etc
 Actively supporting and communicating with colleagues, customers and managers
 To be alert to fraudulent notes, suspicious behaviour and theft – taking appropriate action as required.

Promoter/Merchandiser-Carrefour
March 2012 to December 2014
CGC NOKIA - JAFCO Tower
Al Muntazah, Doha – Qatar

 Welcome and greet customers, ascertain the customer’s needs
 Help the customer by recommending and selecting and finding the right products within the store
 Accurately describe the product features and benefits
 Demonstrate and operate the product
 Comprehensively answer any customer queries regarding the store, its products or services
 Provide information regarding financing all leasing of products
 Manage point-of-sale processes including register operation, receiving and processing cash or credit or other payments
 Accurately provide change and receipts
 Numeracy skills with regard to counting money sorting change and balancing cash registers
 Maintain knowledge of any changes in pricing of goods or services
 Maintain a clean and tidy work environment
 Undertake stock count and reorder out of stock items
 Provide detailed information regarding warranties, product care and maintenance for any of the products and services the store offers

MEDICAL CLAIMS PROCESSOR – 2009-2010
VALUECARE HEALTH SYSTEMS INC.
Ortigas Center Pasig City, Philippines

Last Resume Update May 29, 2019
Address Dubai, United Arab Emirates
E-mail [email protected]
Phone Number +971 526726286

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