Monitoring the LAN/WAN environment including routers, switches, firewalls, internet
access and software applications.
 Installation, configuration and maintenance of system network components (Windows
Servers, Linux and Cisco infrastructure).
 Troubleshooting and diagnosis to hardware/software network failures, and providing
resolutions.
 Ensuring that ICT systems are operating effectively with minimal down time to avoid any
disruptions to the company’s activities.
 Ensuring the smooth running of all application systems including email, internet and the
organisation’s website.
 Providing first line support for all departments as well as timeous and proactive
resolution of queries while ensuring correct use of systems by users.
 Performing backups and data recovery procedures to ensure availability of needed
information at all times.
 Ensuring that changes to application software are well documented for future reference

3 Months in I.T Department:
 Use of Active Directory Users and Computers to manage the local domain through:
creation of user accounts for new members; deletion of user accounts for outgoing
members; resetting passwords and editing privileges of members.
 Capturing of new projects into Microsoft Access Database.
 Maintenance of the organization’s website (Joomla, PHP, HTML, CSS and JavaScript).
 General maintenance of the organization’s computers.
 Network troubleshooting.

3 Months in Accounts/Finance Department:
 Cashier.
 Preparation of the cashbook.
 Petty cash management.
 Preparation of the VAT Schedule.
 Preparation of payment requests for signing by Head of Operations, Head of
Administration, HR and CEO.
 Co-handling of withdrawals and deposits for the company.

3 Months in Investor Services
Department:
 Counselling walk-in investors.
 Conducting company visits for the purpose of project monitoring.
 Processing of applications for Investment Licences for new projects and as well as
renewals.
 Report writing.
 Data capturing.

3 Months in Marketing Department:
 Attending meetings with potential investors.
 Taking minutes during meetings.
 Preparation of file notes after meetings.
 Report writing.
 Marketing investment opportunities in Zimbabwe.