Experienced IT Project, service management and continuous process improvement professional with more than 13 years experience in delivering projects using Agile/Waterfall methodologies (Scrum), IT service management solutions, lean six sigma best practices and Kaizen for increased customer value and profitability.

One of my major accomplishments is the successful solution deployment for system monitoring and effective service improvement which resulted in excellence service delivery, generated more revenue through new businesses negotiated by 12% and increased customer base. I have a team-based management style coupled with the zeal to drive visions into reality. The top portion of my resume highlights my profile while the significant accomplishments per Job responsibilities are also stated.

I am keen to join any firm with great organizational culture, spirit of innovation and professionalism that characterizes the firm and its employees.