DESIREE OBERAS
Address: AL Dhaid, sharjah, U.A.E
Mobile no.: 0568044813
Email Add.: [email protected]

Career Objective
Seeking an Insurance Coordinator position in a stable company where I can use my skills to benefit the company.
Skills and Specifications

• Ability to manage complex work environment
• Create maximum impact through “Word of Mouth”
• Excellent skill in customer services
• Adaptability, Easy to train and fast learner
Academic Achievements
Emerald Lions & Leo Club Iloilo City Chapter, Philippines December 2013 to Current

Educational Achievements

Associate in Radiology Technology Iloilo Doctors College Philippines Year Completed: 2003
Lifeline International Caregiver Center Lifeline International Health Institute Year Completed: 2010
Secondary Lapaz National Highschool Year Completed: 2000
Primary Western Visayas College of Science
& Technology Year Completed: 1996

Work Experience

Al Dhaid Hospital (Government Hospital), Sharjah, U.A.E
Job Title: Medical Insurance Coordinator December 24, 2017 to Current

• Coordinating, liaising and networking between insurance companies regarding eligibility, payments, approval, reconciliation and other requirements.
• Responsible for filing and tracking insurance claims and informing patients of their claims status.
• Process insurance and disability claims in a timely manner.
• Prepares insurance forms and associated correspondences
• Maintains strict confidentiality related to medical records and other data.

Salamaty Medical Center Sharjah, U.A.E
Job Title: Admin & Finance officer 23 October 2014 to 8 October 2017

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Ensures availability of treatment information by filing and retrieving patient records.

Statlab Medical Center, Philippines
Job Title: Admin Officer 12 April 2012 to 26 August 2014

• Handled a variety of customer service, administrative tasks and resolve customer issues with accuracy and efficiency.
• Conducted meeting, reporting and file keeping, Supervised a team and was responsible for administration works.
• Responsible for attending meeting with the Manager or Supervisors and taking notes for management reference.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Answer calls from customers regarding their inquiries.

Dr. Bakhsh Hospital Group, Mecca Jeddah, K.S.A
Job Title: Medical X-ray & Mammogram Technician 11 May 2011 to 05 February 2012

• Maintain a high degree of accuracy in mammography positioning and exposure technique.
• Perform diagnostic or screening mammogram as ordered
• Perform quality control functions related to mammography
• Keep up to date with current techniques and developments in Radiographic and Imaging procedures. Endeavour to achieve a high standard of image quality by;
 Following exposure charts accurately
 Checking images thoroughly and following assessment guidelines, where appropriate
 Seeking advice from more senior staff when necessary
• Wheel mobile X-Ray machines to the emergency ward or bed-ridden patient in their private rooms
• Execute barium swallow examination fluoroscopy machine.

Lifeline Medical & Allied Services, Philippines
Job Title: Admin Assistant 02 July 2010 to 06 May 2011

• Documents patient care services by charting in patient and department records.
• Prepare patient for radiological procedure by positioning patient; adjusting immobilization devices; moving equipment into specified position; adjusting equipment control to set exposure factors.
• Identifies patient service requirements by establishing personal rapport with potential and actual patients and other in a position to understand service requirements.
• Maintain safe and clean working environment by complying with procedures, rules and regulation.
• Responsible in processing and recording all daily office transactions and making sure all are accurate so that no problem will arise when it comes to reporting.

Al Haramain Medical Center, Riyadh, K.S.A
Job Title: Medical X-ray, Mammogram & Panoramic Technician 20 May 2009 to 23 April 2010

• Explain procedures to patient; position patient so that the part of the body can be appropriately radiographed
• Position Radiographic equipment at the correct angle and height over the appropriate area of a patient body.
• Take regular and panoramic digital dental x-rays.
• Performs ordered Mammogram examination in accordance with accepted standards of practice and protocols of the individual site reading physician.
• Completes and signs the patient screening form and review/explains the procedure to the patient

Lifeline Medical & Allied Services
Job Title: Admin Assistant 05 October 2005 to 20 May 2009

• Answering all incoming calls, determines purpose of calls and forward calls to appropriate personnel
• Maintaining of filing system, arranging meetings, appointments & schedule, securing location,
• Greet, assist client, guest and a business’ visitors when arrive in the office.
• Deal with all enquiries in a professional and courteous manner in person, on the telephone or via-email.
• Provide accurate, efficient and committed office work support to the Managing Director

Western Visayas Medical Center, Philippines
Job Title: Volunteer Medical X-ray Technician 15 June 2003 to 01 June 2005

• Assessing patients and their clinical requirements to determine appropriate radiographic techniques;
• Observing and maintaining contact with patients during their waiting, examination and post-examination stay in the department;
• Assisting in more complex radiological examinations working with doctors such as radiologist ,radiographer and surgeons
• Understanding and observing health and safety at work and welfare issues, including ionizing radiation regulations, to protect yourself to others.

Seminar and Training Attended

Saudi Heart Association
In Affilitaion with the International Liaison committee On Resuscitation (I.L.C.O.R)
National Center for First Aid
Cardiopulmonary Resuscitation
Kingdom of Saudi Arabia, Jeddah 23rd Aug. 2011 to 22nd Aug. 2013

Basic Life Support-Provider (B.L.S)
In Affiliation with the Saudi Heart Association and Saudi Council for Health Specialties
National Center for First Aid
Cardiopulmonary Resuscitation
Kingdom of Saudi Arabia, Riyadh 28th May 2009 to 27th May,2011

Lifeline International Caregivers Training Center
Caregiver NC II 860 Hours
Iloilo City, Philippines
15th November 2010