Ejaz Shaikh

Enterprise Software Sales and Travel/Tourism Professional

Over 18 years of experience in the Travel & Tourism Industry working for 2 major airlines within the GCC. Past 8+ years of Business Development & Sales Managerial experience with a technology company specializing in cloud based Enterprise Software, covering (but not limited to) GCC and parts of Middle East, APAC, Africa and Europe.

Extensive dealings with B2B clients at C-Suite level of discussions and negotiations. Over 27 years work experience within the region during which time developed personal and professional contacts with top executives in various industries.

Last Resume Update May 28, 2019
Address Dubai, United Arab Emirates
E-mail [email protected]
Phone Number 971502510859

Experience

Illusions Online Arabia FZ LLC
Manager Business Development and Sales
Feb 2011 - Current

Lead Generation, Prospect Management (sales software), Marketing (mailer campaigns, road shows, trade exhibitions, etc.), Product Presentation & Price Negotiation with C-Level staff, Implementation Planning, Client Management and After Sales Support.
Achieved sales in excess of the entire team put together over the tenure of my employment within the organization.
Markets Handled – GCC and parts of ME, APAC, Africa, Europe and North America.

Air Arabia & SATA
Manager Air Arabia Holidays
Jan 2007 - Nov 2009

Profitably operated 20+ holiday destinations (GCC, ME, Indian Sub-Continent, Africa, CIS and Europe) with a 7 member team.
Main responsibilities included Market Analysis, Product Development & Pricing, Vendor Contracting & Negotiations, Operations Management (incl. call center), Client Management, Customer Retention (product feedback, surveys and complaint handling), Product Presentations & Promotions (mailer campaigns, POS material, trade shows, etc.), Reporting, Staff Training & Mentoring and complete P&L responsibility.

Oman Air
Sr. Officer Oman Air Holidays
Aug 1994 - Jan 2007

Inception and successful management of all holiday destinations within the airlines network (GCC, ME, Indian Sub-Continent and Africa) with a 3 member team.
Main responsibilities included Market Analysis, Product Development & Pricing, Vendor Contracting & Negotiations, Operations Management, Client Management, Customer Retention (product feedback and complaint handling), Product Presentations & Promotions (POS material, trade shows, etc.), Reporting and Staff Training.

Education

International Air Transport Association (IATA)
Travel and Tourism Management
Oct 2004 - May 2005

Complete management of Operations, Team Leadership, Product Development, Negotiation, etc.

Mumbai University
Bachelor of Commerce
Jul 1988 - Apr 1991

Accountancy, Economic and Business Administration

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