Dynamic and detailed oriented Operations Manager with over 15 years of comprehensive experience in Human Resources, Administration, Travel & Tourism, Hospitality and Management within highly competitive markets. Demonstrated ability in office management, sales, customer services, management, planning and training as well as creating positive customer relations. Recognized for management skills and the ability to design and reflect the desired outcomes aligned with actionable solutions. Able to formulate short and long-term strategies, communicate values, and drive critical decisions to meet or exceed stated objectives. Highly motivated, target driven and with exceptional multi-tasking and organizational skills. Multilingual, native in Romanian and fluent in English, medium in Italian, Spanish and German French, basic.