 Functioning as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the property ownership.
 Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increasing profit and market share.
 Initiating independent and proactive sales activities, when appropriate, to generate demand.
 Ensuring the objectives and goals of the property owners work together to achieve brand positioning and success.
 Actively involved in the local community and building strong relationships with local officials, businesses, and customers.
 Staying up to date with the industry trends and monitors strengths and weakness of competition.
 Creating a solid and high-performance Executive Committee that continuously strives for positive results and improvement.
 Interacting with guests and other customers on a frequent basis to obtain feedback about their experiences on the property.
 Ensuring property compliance with legal, safety, operations, labor, and the brand product and service standards.
 Working with the Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction.
 Establishing revenue strategy that supports the brand positioning in local market. Ensuring demand forecasting and sound revenue practices are in place to maximize yield.
 Working closely with Sales and Marketing team to develop revenue generating strategies for the property.

Hotel Management