Sugavaneswaran D
41/1, Palanimuthu road,
Ammapet,
Salem-636003
Tamilnadu
India
:+91 7708986850
: [email protected] PREFERRED LOCATION: DUBAI.

Experience summary

IT Professional with 7+ years of experience in providing Cisco Network solutions, design, implementation, technical Support, building processes & procedures and end to end project management for Notrox research pvt ltd, HCL technologies and CVT technology solutions, in cisco data security and voice technologies.

Technology
Below is a list of important hardware, software products, tools and methods that I have worked with.

Hardware Protocols / Technologies & Applications Tools
Switches:
Cisco SG-92-24,2960 Series

Routers:
Cisco 3825,2801.

Unified Communications:
Voice Gateways-
Cisco 2801, 2900, 3825 Series, VG224
Voice Servers-
Cisco MCS 7800 Series Servers.
Phone Adapters & IP phones-
Cisco ATA, Cisco IP Phones 7900, 6900 Series. Switching & Routing protocols :
STP, MST, VTP, HSRP,
OSPF,EIGRP,BGP
IP Telephony Protocols:
SIP, MGCP, SCCP, H.323
Unified Communications
Applications:
Cisco Call Manager 4, Cisco Unified Communications Manager 6.x, 7.x, 8.x,9.x,Cisco Unified Communications Manager Express,
Cisco Unity, Cisco Unity Connections, Cisco Unity Express,
Cisco IP Communicators.
Remote Support Tools:
CMS software,
Netxs control,
Team viewer.

Unified Communications
Network Management:
Cisco Unified Ops Manager,
RTMT,BAT – Bulk Administration Tool

Assignments
The details of the various assignments that I have handled are listed here

Company Notrox research pvt ltd.
Period September 2014 to Till date
.
Description
 Configuration of cisco LAN/WAN routers and LAN switches.

 Windows server 2008 R2 installation and configuration.

 Installation and Configuration of computers.

 Installation of networks from crimping cables to Router configuration.

 Out of box Installation and Configuration of Access control system,CCTV security solutions, Biometric security
Solutions

 Providing work around solution for escalated issues in computers, printers, telephones.

 Have experience in handling the vendors for external support, negotiations.

 Experience in planning and implementation of networks.
Role Executive-IT
Solution Environment Cisco LAN Environment.

Project BIOMETRIEUX
Company HCL Comnet.
Period September 2012 to Oct 2013
Description
 Level 2 Escalation Engineer in HCL Chennai Cisco Voice Network Operations.
 Installation and Configuration of CUCM,CUCME, Cisco Unity Connection, UCCX integration.
 Installation and Configuration of Cisco Voice Gateways, Gatekeeper and Cisco IP Phones
 Installation and Configuration of voice links like PRI, E1 Serial & IP link in Cisco Unified Communications environment.

 Troubleshooting and management of voice devices like Cisco Voice Gateways and Analog Voice Gateways (VG224)

 Troubleshooting and management of voice links like E1,T1 PRIs, E1 Serial & IP link in Cisco Unified Communications environment.

 Providing work around solution for escalated issues
Role IS-VoIP Engineer(SPECIALIST)
Solution Environment Cisco Unified Communications for HCL Client Networks.

Project Network Implementation and Infra support
Company CVT
Period March 2010 to August 2012
Description
 Troubleshooting and maintenance of LAN related problems

 Installation and configuration of Cisco switches and routers

 Installation and Configuration of Cisco Unified Communications Manager (CUCM), Cisco Unified Communications Manager Express, Cisco Unity.

 Installation and Configuration of Cisco Voice Gateways, Analog Voice Gateways (VG224) and Cisco IP Phones

 Troubleshooting and management of Cisco Call Manager versions 5.X,6.X,7.X and 8.X

Role Network Engineer.
Solution Environment Cisco Networks for CVT
.

Educational background:

COURSE
INSTITUTION
BOARD/
UNIVERSITY
YEAR OF PASSING
PERCENTAGE OF MARKS

SSLC Jothi Matriculation Hr. sec school Tamilnadu 2002 70%
HSC Jothi Matriculation Hr. sec school Tamilnadu 2004 58%
B.E (ECE) Mahendra Engineering college Anna university 2009 64%

Extracurricular activities:
 Athlete,tabletennis,cricket,chess,reading books
 Social welfare activities (GREEN THEME).

Declaration:
I hereby declare that the above given information is relevant and Correct to the best of my knowledge and belief.

Yours faithfully D.Sugavaneswaran