I am a result oriented, impeccable and top performing Banking Operations Expert with more than six years of experience in highly visible management, staff development, achievements in operations, public dealing, and collections. Additional strengths in legal documentation, banking compliance policies, employee performance metrics, and monitoring and analyzing sales trends, transaction processing, service delivery, risk and control management. Proven record of cultivating, maximizing and maintaining client relationships with effective record of creating long-term business alliances and identifying new business opportunities. Exemplary client relationship management as seen in consistent levels of client satisfaction and retention. Strategically pursues and develops new opportunities. Possess the ability to manage inbound calls from internal clients as a part of the problem resolution process and follow established processes and guidelines in daily activities for clients and the bank, adhering to all applicable laws.

My key skills include Banking Operations & Service, Transaction Processing, Standard Operating Procedures, Policies & Procedures Compliance, Risk Assessment & Mitigation, Accounting & Financial Policies, Cash & ATM Management, Branch Activity Reports and Cross-Functional Leadership

Currently I am engaged with United Bank Ltd, as an Operations Officer, where I administer branch operation pertaining to clearing, remittances, collections online operations etc. Keep supervisor and management abreast at regular interval, optimize process, and implement measure to improve productive constantly. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.