HISHAM GOMMAA MOHAMED MATTAR

STORE MANAGER

• Ability to provide established standards of Customer Service through diagnostic ability, assessment of problem within the situation and most important to provide quality customer care.
• I have 8 years experience in customer service.
• Proactive approach when dealing with customer complaints, with ability to resolved discrepancies and issues appropriately.
• Goal oriented, sets goal and see to it that goals are met on or before deadlines.
• Very observant and can easily adapt to the flow of work in line.
• Able to produce favorable results even under pressure.
• Can work with less supervision and under pressure; see to it that obligations and duties are done professionally and in compliance for the company benefit and the preservations of its good reputation.
• Take cares company's assets and materials by keeping it in good clean condition.
• Excellent in oral and written communication, presentation and negotiating skills as well as interpersonal relations.
• Solid foundation in computer. Microsoft office Tools
• Highly trainable in computer software of whatever is used by the company.

SKILLS:
• Active interest towards thru markets.
• Good level of comfort in using computer applications, technical analysis knowledge and good typing skills.
• Strong motivation / customer orientation. Ability to learn new system and instruments.
• Strong interpersonal skills / Ability to conduct one on one meeting with customers.
• Good excellent command in English.
• Time and priority Management
• Diversity and General Differences in the Workplace
• Problem Solving.

Last Resume Update May 18, 2019
Address alexandria, Egypt
E-mail [email protected]
Phone Number 056-253-2053

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